A lot of people want to find the best of the best in their own backyard. That’s why so many Google searches include the phrase “near me.” Are you searching for the best “IT company near me,” in the Knoxville area? You’ve come to the right place with Net3 — here’s why!

All Your IT Needs in One Place

When looking for an “IT company near me” you likely have a few of your needs in mind. Or, perhaps, you know that the state of your business’s IT infrastructure is simply in disrepair, but you don’t know how (or where) to begin. We offer personalized IT assessments on your schedule! To get a better idea of what we offer, take a look at our services below:

  • Strategic It Planning: Let’s work together on the right solutions for you. We don’t believe in one-size-fits-all fixes. In fact, we partner with you to provide a strategy that will work for your growing business.
  • Cloud Solutions: Don’t fear the cloud. We’ll take care of buying, configuring, and running the latest in virtualization hardware and software – you simply choose the services you need.
  • Implementation Solutions: Implementation solutions may sound complicated, but it simply means we’re prepared to meet your needs with about anything under the sun. For example, we can get you and your employees connected with 3rd party integrations, SharePoint implementation, IT project management or purchasing services, and more.
  • VoIP Solutions: VoIP solutions are more than just high-quality calls. You can securely connect over the internet from wherever you (or your employees) are, so you’ll never lose out on productivity.
  • Managed Services: You work on what you do best — your business. Net3 IT will happily handle the day-to-day management of specific servers, IT functions, or anything you need. IT is our passion, it doesn’t have to be yours.

Experience and Professionalism

If only when you search for anything nearby, like “IT company near me,” it automatically suggests the exact best option. If only it could tell you which IT provider was also the most experienced and professional. Hint: it’s Net3.

Every member of our team brings an impressive background in the IT industry to the table. We have both energetic veterans who’ve witnessed IT change over the years as well as newcomers who’ve had a passion for modern technology their entire lives.

What everyone has in common is a shared passion for helping customers figure out solutions to real issues, both minor and complex. We’re not here to just fix your IT problems in the short-term, we’re here to help you use IT for your business to grow in the long-term, too.

What Our Customers Are Saying

Promising you that we have years of experience and a genuine desire to help your business with your IT needs is one thing, but we wanted to share some feedback from our customers.

Case Study: How We Made the Knoxville Institute of Dermatology More Effective and Efficient

One of our greatest examples, and favorite partnerships, is with the Knoxville Institute of Dermatology. Through the pandemic, the Knoxville Institute of Dermatology found itself relying more heavily on technology to meet the needs of its patients. We were able to help them coordinate solutions that kept both their employees and their patients safe and secure. Practice Administrator, Richard Forsythe, perhaps said it best in the quote about Net3 below. We’re here to worry about IT so you can focus on your business. 

“They’ve even advised us on the type of equipment to buy, the best ways to integrate IT into our building design, and how to keep records secure. All medical records and scheduling programs need to be secure, so that is vital. And, to date, our records have not been infiltrated,” says Forsythe. “All in all, the practices and solutions put in place by Net3 allow us to be one of the most efficient and the most technologically-advanced medical practices in the region.”

You can read more about how we helped the Knoxville Institute of Technology, here. Or, read some of our other Case Studies.

When searching for the best “IT company near me,” in Knoxville, we hope you choose Net3. Feel free to contact us today and we’ll assess your business’s IT needs.

Isaiah WatsonAt Net3 IT, Isaiah is a key part of what makes our team special. To share a little bit more about him, we asked him a few questions. Be sure to check out the rest of our “Meet the Team” series on our blog. Let’s learn more about Isaiah and how he’s helping you access the best IT solutions in Knoxville!

Q. What’s something about you that might surprise people?

A. As much as I enjoy modern technology I’m fascinated by analog technology because it reminds me of how far we’ve come.

Q. What is something you know more about than most people?

A. Audio, speakers, audio formats, surround sound music, and audio mixing.

Q. What is one of your favorite places that you’ve traveled to and why?

A. Blue Springs State Park in Florida. It’s a freshwater spring that comes out of a cave and the water is crystal clear. You can swim with manatees and other animals that come into that area. I love being surrounded by nature.

Q. What’s your favorite movie? Favorite book? Favorite artist/band?

A. Two of my favorites are “Terminator 2: Judgment Day” and “Fight Club.” My favorite band is Porcupine Tree.

Q. If you could have dinner with one person (living or dead) who would it be?

A. Isaac Asimov.

Q. What’s something you would tell yourself 10 years ago?

A. Don’t be such a movie and music snob, it’s not that much fun.

Q. If you could master one skill you don’t have right now, what would it be?

A. Play percussion as well as Mike Portnoy of Dream Theater.

Q. What are your personal hobbies?

A. Spending time with wife and children, constantly upgrading and enjoying my home theatre, listening to music with no distractions, reading classic sci-fi and biographies, and most recently, mechanical calculators.

Q. Who inspires you?

A. Bill Gates.

Q. If you could have one superpower, which one would you choose?

A. Teleportation.

Q. What are two things on your bucket list?

A. Own and operate a small music studio, and later in life, create more content than I intake.

As we mentioned above, it’s people like Isaiah that help Net3 provide the best IT solutions in Knoxville. He helps us address every issue and challenge with care and attention, and he really knows his stuff!

When it comes to the health of your business — both now and in the future — it’s impossible to understate the role of technology. From internal meetings to reaching your customers, great IT is crucial. But just how good of a handle do you have on your business’s IT needs? Are you aware of all of the IT problems you’re facing? Let’s discuss how to problem-solve with IT solutions in Knoxville.

Curious about managed IT services?

Here’s a scenario: you’re passionate about your business — that’s great, we are too! However, you’re not so passionate about navigating your business’s IT issues, or, perhaps, you just don’t have the time. This is where Net3’s managed IT services come in.

Managed IT Services are exactly what they sound like — the IT services you need for your business to run smoothly are managed by an outside expert. Your managed services provider (MSP) becomes responsible for your IT service and equipment. Net3 is proud to provide IT solutions in Knoxville as a leading MSP. In fact, we take care of all the following services:

  • Firewalls
  • Servers
  • Workstation services
  • End user services
  • VoIP (Voice over IP) phone services
  • Telecom & Internet services
  • Cabling
  • Backup monitoring and administration

If you’re still on the fence, it’s important to consider the main reason to choose a managed IT provider. Choosing a dedicated expert to tackle your IT issues as they arise can allow you to focus on making your business thrive.

What is VoIP, and how can it help you?

Another common question when it comes to IT services is regarding VoIP — what exactly is it, and how can it help you problem-solve for your business? Voice-over IP or VoIP services allow users to make phone calls over an internet connection instead of a traditional phone line.

With VoIP solutions in Knoxville from Net3, you and your team can call anyone who has a telephone number — local, long-distance, mobile, or international. Some services can even connect your traditional phone to a VoIP adapter, allowing you to use Voice-over IP services from anywhere. VoIP services allow you to truly connect to anyone from anywhere with ease, making any shifts to remote work seamless.

Some specifics about our implementation solutions

If you’re unsure what “implementation solutions” entails, let’s dive into this a bit. If they sound non-specific, that’s because they are. What’s great about implementation solutions is that they will likely vary from business to business. In brief, implementation solutions from Net3 can solve whatever additional IT obstacles your business has — from equipment to bandwidth or logistics. Just a few examples of implementations solutions Net3 is happy to provide include:

  • Email migration to Office 365
  • Application and data migration from on-site servers or workstations to cloud-based environments (private cloud, public cloud, and SaaS)
  • Local server storage to Storage Area Networks(SANs), Network Attached Storage (NAS) and cloud storage solutions (AWS & Azure)
  • Network assessments

These are just a few examples of implementation solutions. We’re more than happy to discuss your business’s unique challenges and needs at any time.

What are the benefits of strategic IT planning?

Strategic IT planning is another crucial aspect of problem-solving for the entirety of your business’s IT infrastructure. Strategic IT planning is defining your organization’s goals and documenting how your current infrastructure and capabilities can work to meet those objectives. If you anticipate growth, downsizing, major transitions, or any high-risk projects for your business, a strategic IT plan can provide valuable guidance on overcoming those hurdles with as little interruption to your operations as possible.

To learn more about the benefits of strategic IT planning and more, check out the Top 10 Benefits of Outsourcing Your IT.

contact net3 it

Your business phone systems are what connect your company with clients and potential customers. They are the life-force of your business — but are they really offering you as much as they could be?

If you’re still relying on traditional phone systems then the answer is simple: No! Net3 IT can provide mobility, responsiveness, resources, and features to take your company to the next level!

Here’s what you get when you switch to our business phone systems.

Mobility

What happens if your business loses power or your phone line goes out? Are you at risk of missing out on important business opportunities and client calls? Not with Net3 IT’s hosted PBX business phone systems!

Because the system is hosted in the cloud it can automatically reroute any incoming call to an offsite extension or even your cellphone, so you’re never at risk of missing out on opportunities.

Additionally, Net3 IT’s PBX system has a free mobile app called Reach UC that allows you to make and receive calls and send and receive business text messages all from your cell phone. The app ensures that the calls and texts use your business phone number so that your personal privacy is protected while allowing you the freedom of connecting with clients anywhere you are.

Quick Responses & Vast Resources

When you need a new phone and line or have system problems, you could spend hours waiting on your traditional phone provider or trying to troubleshoot the problem on your own. But with Net3 IT’s business phone system, that’s never an issue!

If you need a new phone and line to accommodate a new employee or business growth, Net3 IT will not only provide you with the equipment but also set it up for you if needed. Not that you need much help considering that unlike traditional phone systems that require tons of equipment, our VoIP phones are made to be plugged in, turned on, and used! Easy set-up designed for a busy lifestyle.

Also, if you ever run into trouble with your business phone system, you need only call Net3 IT’s dedicated, knowledgeable team to receive immediate assistance and resources. With our experience, partnering with Net3 IT is like having your own in-house IT team but without all the hassle! We keep up with industry trends and technology for you, keeping expert tools and resources right at your fingertips.

Extensive Features

With a traditional phone system, your business already has access to standard features like call forwarding and secure voicemail, but wouldn’t your team be more efficient with bonus features like call recording, voicemail transcription, and text messaging services? Of course, they would be! And with Net3 IT’s business phone systems you get all that and so much more. Enjoy features such as:

  • Voicemail-to-email — Too busy to listen to countless voicemail messages? Read them via email or on the web instead!
  • Advanced auto-attendant — Ensure that your callers are directed to the right person with a virtual assistant or voice recorded operator.
  • Customizable hold music — Keep your callers entertained while on hold with music and messages customized to your business needs.
  • Business SMS — Meet your clients where they are — on their mobile devices! With business SMS services, you can text clients easily from your business number.

Save Time & Money with Net3 IT’s Business Phone Systems

Are you ready to start experiencing the mobility, benefits, and features of a VoIP phone system? Contact us today and learn how our systems can provide your business with an affordable solution that saves your team time, allow you to be more effective at your own jobs, and provide vast resources and assistance to keep your IT services running smoothly!

 

Whether you sometimes work remotely, travel often for your job, or just want the freedom of mobility, Net3 IT’s Reach UC app is perfect for keeping you productive on-the-go!

With a variety of helpful, tested, flexible features and an easy-to-use interface, the Reach UC app is the perfect way to improve your communication, streamline all your business processes, and facilitate growth and success for your company.

So what is Reach UC? It is an app that runs on any device and provides you with all the best features of Net3 IT’s cloud PBX system anywhere you may be! With Reach UC you can continue working seamlessly straight from any modern web browser or smartphone — a portable solution to help your productivity soar!

How It Works

Using the app is incredibly easy — when someone calls your desk phone, the call also rings the app on your smartphone. See? How easy is that?

You can make calls over your cellular data or connected Wi-Fi signal. Either way, you get perfect reception anywhere you are. And you don’t have to give out your personal cell phone number. The called party will simply see your business line on the caller ID.

Even when signal strength is less-than-perfect, your calls consistently go through because the Reach UC app will let you choose to use a cellular data signal or Wi-Fi.

Reach UC Features

Flawless phone reception anywhere you need it and the freedom of mobility isn’t all Reach UC has to offer. This powerful app was built to be endlessly scalable, flexible, and reliable so that it can grow and change over time, just like your business and needs!

With Reach UC’s wide range of features and capabilities, your communication solution will always remain relevant and competitive. Our powerful app includes:

  • Easy setup and login via your cloud PBX credentials
  • Simple call transferring from your desk phone to your smartphone with one click
  • A searchable directory of your contacts with availability status icons
  • Changeable call handling rules to activate call screening or forward calls
  • The option to record calls and save the file right to your smartphone
  • Clear conference calls and video calls
  • Access to your cloud PBX voicemail
  • The ability to send and receive text messages and pictures using your business line
  • And much more!

The app can also be integrated with your other productivity apps. That way you have easy access to everything you need right when you need it.

Best of all, when you use the Reach UC app from Net3 IT, you get our most powerful solution — us! Our customer support is second to none and our experienced, responsive team will be available all day, every day to enable your business to grow, succeed, and thrive — and sound great while you do it!

Are you ready to start streamlining your communication and upgrading your productivity and mobility? Download the Reach UC app from Net3 IT today!

 

Are you looking for small business IT support to help take some of the weight off your shoulders? Well, you’ve come to the right place!

At Net3 IT, we understand that IT needs and support can be a daily struggle for many small business owners. Technology, computers, networks, the cloud — it’s all becoming more complex and complicated. It can quickly become too much for your untrained office employees to manage own their own. Not to mention the fact that handling all of your own IT services can take valuable attention away from where it should be: growing your own business!

If your small business uses any kind of technology to enhance operations — and we’re betting you do — you probably face a few challenges that could be solved by outsourcing your IT support. A dedicated, knowledgeable IT company can help you make sense of the various issues that come with your technology, and also help you better capitalize on the benefits, opportunities, and conveniences.

Additionally, professional IT companies often provide scalable services that will grow with you. As your business expands and changes, you’ll require different levels of support. For example, if you begin to hire more employees, you’ll need even more data, hardware, and resources. With outsourced IT support, you’ll not only have access to the equipment you need but also the knowledge and resources to solve issues that you can’t solve on your own.

Why Your Small Business Needs IT Support

Of course, you don’t need to be an IT expert to confirm that your system, software, and equipment are up-to-date and working normally, but every business is eventually going to run into problems they can’t solve.

Through the cloud and basic information sharing available on the Internet, virtual support can often ease much of the IT struggle and make it easier than ever. But it isn’t the perfect solution for everything!

Much of the time, the problems that arise within your IT services are going to be time-consuming or complicated. And you shouldn’t have to take your eyes off the prize that is your business development to troubleshoot IT challenges. Not only does outsourcing your IT save you time and energy but it also saves you money.

Additionally, with most IT plans from a responsible IT company, you only pay for the services, time, and responses you need. Unlike with an in-house team, you wouldn’t have to pay for IT needs you aren’t using. Typically, this is a huge cost-saver for businesses that simply don’t have consistent tech issues, but want access to professional, knowledgeable support in the event of a serious problem, such as a data breach or server malfunction.

How Net3 IT Can Help You

At Net3 IT, we know exactly what it takes to run a small business — and exactly what IT support can do to help you stand out.

With today’s technological advancements leveling the playing field, the right IT support and planning can help your business compete. That’s why our goal is to use our knowledge and passion for information technology to help you grow your business.

We use personalized, tailored solutions to meet your IT needs. We solve common challenges through expert consultation and strategic IT service implementation. And we offer the experience, individual support, and technical solutions that help keep your company thriving and let you do your best work. In short, we support your entire business — not just your IT needs.

If your small business is struggling with any aspect of IT or VoIP services, we’ll help you overcome those hurdles. We’ll help you implement a scalable solution that can seamlessly accommodate your present needs and future challenges through:

Let Net3 IT take some of the weight of business ownership off your shoulders through IT support. Our years of IT experience make us experts in solving problems that can’t be handled with in-house resources. Contact us today for a free IT assessment and personalized solutions.

 

If you aren’t already using an IT consulting company in your business strategy, you should be! In addition to providing constant IT support and extensive resources and knowledge, having a slew of knowledgable professionals at your fingertips saves you time and money. And we all know that if there’s something any small-to-midsized business needs it’s more time and money!

Whether you’ve simply outgrown your current IT setup, are looking to improve your company’s performance, or just want better tools to handle today’s technological challenges, an IT consulting company could be the very thing that takes your business to the next level.

What is IT Consulting?

Let’s start from the beginning, what even is IT consulting? Simply put, it is contracting an outside company to handle your IT needs. The goal of the field is to help companies and organizations better understand and manage their IT resources. Basically companies like Net3 IT help you learn how to best use IT to achieve your business goals!

Most of the time, IT consulting services are flexible — designed to grow with your business’s needs. Whether you’re just needing VoIP phone solutions or are interested in the more in-depth managed services, your dedicated IT provider will have a package perfect for you.

After meeting with you and discussing your business strategy and goals, your consultant will then craft a plan for your company and work with you to implement it.

The Benefits of IT Consulting to Your Business

Now for the big question that I know you’ve been dying to ask: why do I need an IT consultant? Well, even though you probably have a decent understanding of IT, you may not know it all. After all, you didn’t spend years training and hours per day dedicated to the world of IT. But the professionals within your IT company will have done just that!

Additionally, your time is already in high demand and short supply. You don’t have time to sit and troubleshoot every situation that arises. And you shouldn’t have to! You know how to run your company better than anyone, and that’s where your time and focus should be.

By hiring an IT company to manage your technology needs, you can reclaim your time and refocus on your business. But wait — there’s more! Here are just a few of the benefits of outsourcing your IT needs to a consultant.

1. Immediate Access to Resources & Knowledge

Is there something wrong with your IT services that you just can’t seem to solve? Maybe it’s more complicated than you’re used to or a larger problem? Perhaps you’re just looking for more options for your business to better use your IT. Or, are you worried you’ve overlooked potential risks within your IT strategy?

No matter what scenario you’re faced with, your IT provider will have the resources and knowledge to help you find the solution immediately. All that knowledge they’ve spent years honing can flow to you with a simple phone call.

With an outsourced consultant, you won’t have to worry about waiting on someone to be trained or a staff member to troubleshoot a potential issue. Your IT needs will be met whenever you need them by your expert team.

And, best of all, it’s not only the knowledge you’ll get to benefit from but also their latest technology and tools as well! Having this kind of access allows you to grow and maintain your business strategy as needed.

2. On-demand Support

Has your firm ever faced a server failure or a cyber-attack? Those data breaches happen often. And, unfortunately, small-to-midsized businesses are an ever-growing target. If you don’t have a disaster recovery plan in place and the ability to restore your systems, these could be detrimental.

Luckily, an IT consultant will take that burden off your shoulders and field the crisis for you. Your IT firm has the resources and the knowledge to meet a data breach head-on. They will monitor your systems and services and most of the time they will be able to catch potential risks before they become a problem. If a breach still occurs, your IT company will respond immediately — and time is crucial during a breach.

3. Increased Security & Reduced Downtime

As I said before, small and medium businesses are becoming the target of more and more cyberattacks. Increasing security should be one of the main focuses of your business if you want to be successful.

With more and more technology becoming integral to our lives and our businesses, it’s even easier for breaches to occur. You already know that having your data compromised is detrimental to your business. But, the downtime that occurs while a breach is being resolved is just as damaging.

Your IT consulting company will help you prepare for this by searching for potential risks and monitoring your systems. They will minimize the downtime with a solid strategy and a disaster recovery plan.

4. Improved Productivity

Building your business is what you do best, and that is where your focus should be. Without a dedicated IT services team in-house or a consulting team, you and your employees will be forced to take time for your daily tasks and goals and spend that learning, troubleshooting, and implementing IT.

By outsourcing your IT needs, you can avoid the time-wasting struggle and put everyone’s focus back on your business. A solid IT framework will help streamline your daily work in addition to your IT tasks. Your consulting company will handle all of the heavy-lifting and you’ll be able to regain your focus. Once you and your employees stop trying to spread themselves into IT roles, you’ll be able to watch the productivity soar.

Do you need help with IT consulting, planning, and implementation?  Schedule an assessment with us today and learn how we can help to save you better meet your business goals.

 

Strategic IT planning is the roadmap to success your business has been waiting for — and it could be the key to unlocking even more business growth!

Your IT strategy will be the living, evolving document that shows your team, investors, and customers how you intend to implement new strategies and achieve the goals you’ve been working toward. It will outline exactly where your strengths and weaknesses are and highlight the areas in which IT can contribute. Through strategic IT planning, a company can gain a competitive advantage by planning ahead and making the best use of the tools and technology at their disposal.

But why do you need strategic IT planning for your small business? Because it can help you identify strengths, weaknesses, and risks, help you respond to change, better communicate your intentions, and limit potential incidents — and much more! Let’s dig into the details of how strategic IT planning can help your small business.

Identifies Your Strengths and Weaknesses

A truly thorough strategic IT plan begins with a comprehensive assessment of your current strengths, weaknesses, opportunities, and potential threats. In order to determine where you want your company to be, and how to get it there, you must first establish exactly where it is. And that means identifying all the internal and external factors that can affect your IT’s ability to contribute to your company’s growth and success.

By identifying the gap between where your current IT department is and what you hope to achieve, you’ll also be able to determine what barriers are in the way of your growth and what resources you’ll need to bridge that gap.

Strategic planning is designed to help you identify your small business’s strengths and weaknesses because it is through that analysis that you’ll be able to plan your roadmap forward. It will tell you what technology you already have in place and what you need to invest in to give you a competitive edge and help you meet your business goals.

Allows You to Respond to Change

When it comes to technology, the one thing you can always rely on is change. Updates, improvements, upgrades. The list is neverending as change lives constantly around the next corner. And as a business owner, you know that those who are prepared for change are the ones best equipped to leverage it into an advantage.

Thinking about the future, preparing for the changes that are coming to the best of your ability. That’s the only way to remain successful. And strategic planning encourages just that.

From the start of your IT planning, you’ll be looking at the comprehensive picture of where you are, where you want to be, and what is standing in your way to getting there. One of the most common barriers is change, and failing to plan for it. But with strategic planning, you are better prepared for unexpected changes. This living document will be filled with processes, policies, what-ifs, and procedures to cover you in the event of that unforeseen blackout just before the conference begins or the system outage right in the middle of a holiday weekend.

Helps Better Communicate Your Intentions

Whether you are attempting to communicate with your superiors, your employees, or your customers, you need a centralized message. You need to have answers to all the questions they’ll ask, and you need to know exactly what’s in it for each of them — the biggest question on everyone’s mind.

Strategic IT planning is the perfect way to craft a high-level roadmap to your success that you can share with your team, investors, and customers. Although your strategic plan is a living document that should be constantly changing and updating, the goals and outcomes you set shouldn’t change too drastically — unless you meet them, that is! So, this gives you targeted messaging and explicit information with which to communicate your intentions.

Additionally, it serves as a good reminder to you on what your intentions were. It’s common to get buried in the details of every day, especially as a business owner. Sometimes you need a reminder of where you are going just as much as your team or customers do. With strategic IT planning, it’s right there ready for you whenever you need it!

Limits Potential Incidents

Any business owner knows that an outage or any IT downtime can be detrimental to the success of your business. In order to meet your goals and continue growing and thriving, you have to be able to reach your documents, converse with customers, process orders, track your labor, etc. Even one small incident could mean the difference between continuing to grow or shutting your doors.

Planning ahead limits the chance of such incidents. With it, you’re able to spot the flaws in your systems and processes ahead of time. When you spot your weaknesses, you’re better able to plan for them. Or better yet, solve them before they even become an issue.

Help Grow Your Small Business with Strategic IT Planning from Net3 IT

You already know that having a stable IT structure in place is vastly important in today’s technology-driven world. This roadmap will give you a detailed view of exactly where your technology stands. It’ll also show what resources you still need and how to bridge the gap to achieve your goals.

Working together with a knowledgeable managed IT services agency like Net3 IT, strategic planning can help you ensure that your IT processes are functioning as one powerful, cohesive unit. When change comes, be it an outage or employee turnover, your strategy will already be in place. This will allow you to get back up and running with minimal downtime or disconnect.

So, what are you waiting for? Contact us today to start your strategic IT planning. Let us help you create the roadmap to success your small business needs. Don’t flounder when disaster strikes. We can help you with technology assessments, IT audits, disaster recovery, and much more. Let’s start planning for your business’s future together.