A lot of people want to find the best of the best in their own backyard. That’s why so many Google searches include the phrase “near me.” Are you searching for the best “IT company near me,” in the Knoxville area? You’ve come to the right place with Net3 — here’s why!

All Your IT Needs in One Place

When looking for an “IT company near me” you likely have a few of your needs in mind. Or, perhaps, you know that the state of your business’s IT infrastructure is simply in disrepair, but you don’t know how (or where) to begin. We offer personalized IT assessments on your schedule. To get a better idea of what we offer, take a look at our services below:

  • Strategic It Planning: Let’s work together on the right solutions for you. We don’t believe in one-size-fits-all fixes. In fact, we partner with you to provide a strategy that will work for your growing business.
  • Cloud Solutions: Don’t fear the cloud. We’ll take care of buying, configuring, and running the latest in virtualization hardware and software – you simply choose the services you need.
  • Implementation Solutions: Implementation solutions may sound complicated, but it simply means we’re prepared to meet your needs with about anything under the sun. For example, we can get you and your employees connected with 3rd party integrations, SharePoint implementation, IT project management or purchasing services, and more.
  • VoIP Solutions: VoIP solutions are more than just high-quality calls. You can securely connect over the internet from wherever you (or your employees) are, so you’ll never lose out on productivity.
  • Managed Services: You work on what you do best — your business. Net3 IT will happily handle the day-to-day management of specific servers, IT functions, or anything you need. IT is our passion, it doesn’t have to be yours.

Experience and Professionalism

If only when you search for anything nearby, like “IT company near me,” it automatically suggests the exact best option. If only it could tell you which IT provider was also the most experienced and professional. Hint: it’s Net3.

Every member of our team brings an impressive background in the IT industry to the table. We have both energetic veterans who’ve witnessed IT change over the years as well as newcomers who’ve had a passion for modern technology their entire lives.

What everyone has in common is a shared passion for helping customers figure out solutions to real issues, both minor and complex. We’re not here to just fix your IT problems in the short-term, we’re here to help you use IT for your business to grow in the long-term, too.

What Our Customers Are Saying

Promising you that we have years of experience and a genuine desire to help your business with your IT needs is one thing, but we wanted to share some feedback from our customers.

Case Study: How We Made the Knoxville Institute of Dermatology More Effective and Efficient

One of our greatest examples, and favorite partnerships, is with the Knoxville Institute of Dermatology. Through the pandemic, the Knoxville Institute of Dermatology found itself relying more heavily on technology to meet the needs of its patients. We were able to help them coordinate solutions that kept both their employees and their patients safe and secure. Practice Administrator, Richard Forsythe, perhaps said it best in the quote about Net3 below. We’re here to worry about IT so you can focus on your business. 

“They’ve even advised us on the type of equipment to buy, the best ways to integrate IT into our building design, and how to keep records secure. All medical records and scheduling programs need to be secure, so that is vital. And, to date, our records have not been infiltrated,” says Forsythe. “All in all, the practices and solutions put in place by Net3 allow us to be one of the most efficient and the most technologically-advanced medical practices in the region.”

You can read more about how we helped the Knoxville Institute of Technology, here. Or, read some of our other Case Studies.

When searching for the best “IT company near me,” in Knoxville, we hope you choose Net3. Feel free to contact us today and we’ll assess your business’s IT needs.

When it comes to the health of your business — both now and in the future — it’s impossible to understate the role of technology. From internal meetings to reaching your customers, great IT is crucial. But just how good of a handle do you have on your business’s IT needs? Are you aware of all of the IT problems you’re facing? Let’s discuss how to problem-solve with IT solutions in Knoxville.

Curious about managed IT services?

Here’s a scenario: you’re passionate about your business — that’s great, we are too! However, you’re not so passionate about navigating your business’s IT issues, or, perhaps, you just don’t have the time. This is where Net3’s managed IT services come in.

Managed IT Services are exactly what they sound like — the IT services you need for your business to run smoothly are managed by an outside expert. Your managed services provider (MSP) becomes responsible for your IT service and equipment. Net3 is proud to provide IT solutions in Knoxville as a leading MSP. In fact, we take care of all the following services:

  • Firewalls
  • Servers
  • Workstation services
  • End user services
  • VoIP (Voice over IP) phone services
  • Telecom & Internet services
  • Cabling
  • Backup monitoring and administration

If you’re still on the fence, it’s important to consider the main reason to choose a managed IT provider. Choosing a dedicated expert to tackle your IT issues as they arise can allow you to focus on making your business thrive.

What is VoIP, and how can it help you?

Another common question when it comes to IT services is regarding VoIP — what exactly is it, and how can it help you problem-solve for your business? Voice-over IP or VoIP services allow users to make phone calls over an internet connection instead of a traditional phone line.

With VoIP solutions in Knoxville from Net3, you and your team can call anyone who has a telephone number — local, long-distance, mobile, or international. Some services can even connect your traditional phone to a VoIP adapter, allowing you to use Voice-over IP services from anywhere. VoIP services allow you to truly connect to anyone from anywhere with ease, making any shifts to remote work seamless.

Some specifics about our implementation solutions

If you’re unsure what “implementation solutions” entails, let’s dive into this a bit. If they sound non-specific, that’s because they are. What’s great about implementation solutions is that they will likely vary from business to business. In brief, implementation solutions from Net3 can solve whatever additional IT obstacles your business has — from equipment to bandwidth or logistics. Just a few examples of implementations solutions Net3 is happy to provide include:

  • Email migration to Office 365
  • Application and data migration from on-site servers or workstations to cloud-based environments (private cloud, public cloud, and SaaS)
  • Local server storage to Storage Area Networks(SANs), Network Attached Storage (NAS) and cloud storage solutions (AWS & Azure)
  • Network assessments

These are just a few examples of implementation solutions. We’re more than happy to discuss your business’s unique challenges and needs at any time.

What are the benefits of strategic IT planning?

Strategic IT planning is another crucial aspect of problem-solving for the entirety of your business’s IT infrastructure. Strategic IT planning is defining your organization’s goals and documenting how your current infrastructure and capabilities can work to meet those objectives. If you anticipate growth, downsizing, major transitions, or any high-risk projects for your business, a strategic IT plan can provide valuable guidance on overcoming those hurdles with as little interruption to your operations as possible.

To learn more about the benefits of strategic IT planning and more, check out the Top 10 Benefits of Outsourcing Your IT.

contact net3 it

Your business phone systems are what connect your company with clients and potential customers. They are the life-force of your business — but are they really offering you as much as they could be?

If you’re still relying on traditional phone systems then the answer is simple: No! Net3 IT can provide mobility, responsiveness, resources, and features to take your company to the next level!

Here’s what you get when you switch to our business phone systems.

Mobility

What happens if your business loses power or your phone line goes out? Are you at risk of missing out on important business opportunities and client calls? Not with Net3 IT’s hosted PBX business phone systems!

Because the system is hosted in the cloud it can automatically reroute any incoming call to an offsite extension or even your cellphone, so you’re never at risk of missing out on opportunities.

Additionally, Net3 IT’s PBX system has a free mobile app called Reach UC that allows you to make and receive calls and send and receive business text messages all from your cell phone. The app ensures that the calls and texts use your business phone number so that your personal privacy is protected while allowing you the freedom of connecting with clients anywhere you are.

Quick Responses & Vast Resources

When you need a new phone and line or have system problems, you could spend hours waiting on your traditional phone provider or trying to troubleshoot the problem on your own. But with Net3 IT’s business phone system, that’s never an issue!

If you need a new phone and line to accommodate a new employee or business growth, Net3 IT will not only provide you with the equipment but also set it up for you if needed. Not that you need much help considering that unlike traditional phone systems that require tons of equipment, our VoIP phones are made to be plugged in, turned on, and used! Easy set-up designed for a busy lifestyle.

Also, if you ever run into trouble with your business phone system, you need only call Net3 IT’s dedicated, knowledgeable team to receive immediate assistance and resources. With our experience, partnering with Net3 IT is like having your own in-house IT team but without all the hassle! We keep up with industry trends and technology for you, keeping expert tools and resources right at your fingertips.

Extensive Features

With a traditional phone system, your business already has access to standard features like call forwarding and secure voicemail, but wouldn’t your team be more efficient with bonus features like call recording, voicemail transcription, and text messaging services? Of course, they would be! And with Net3 IT’s business phone systems you get all that and so much more. Enjoy features such as:

  • Voicemail-to-email — Too busy to listen to countless voicemail messages? Read them via email or on the web instead!
  • Advanced auto-attendant — Ensure that your callers are directed to the right person with a virtual assistant or voice recorded operator.
  • Customizable hold music — Keep your callers entertained while on hold with music and messages customized to your business needs.
  • Business SMS — Meet your clients where they are — on their mobile devices! With business SMS services, you can text clients easily from your business number.

Save Time & Money with Net3 IT’s Business Phone Systems

Are you ready to start experiencing the mobility, benefits, and features of a VoIP phone system? Contact us today and learn how our systems can provide your business with an affordable solution that saves your team time, allow you to be more effective at your own jobs, and provide vast resources and assistance to keep your IT services running smoothly!