A lot of people want to find the best of the best in their own backyard. That’s why so many Google searches include the phrase “near me.” Are you searching for the best “IT company near me,” in the Knoxville area? You’ve come to the right place with Net3 — here’s why!
All Your IT Needs in One Place
When looking for an “IT company near me” you likely have a few of your needs in mind. Or, perhaps, you know that the state of your business’s IT infrastructure is simply in disrepair, but you don’t know how (or where) to begin. We offer personalized IT assessments on your schedule! To get a better idea of what we offer, take a look at our services below:
- Strategic It Planning: Let’s work together on the right solutions for you. We don’t believe in one-size-fits-all fixes. In fact, we partner with you to provide a strategy that will work for your growing business.
- Cloud Solutions: Don’t fear the cloud. We’ll take care of buying, configuring, and running the latest in virtualization hardware and software – you simply choose the services you need.
- Implementation Solutions: Implementation solutions may sound complicated, but it simply means we’re prepared to meet your needs with about anything under the sun. For example, we can get you and your employees connected with 3rd party integrations, SharePoint implementation, IT project management or purchasing services, and more.
- VoIP Solutions: VoIP solutions are more than just high-quality calls. You can securely connect over the internet from wherever you (or your employees) are, so you’ll never lose out on productivity.
- Managed Services: You work on what you do best — your business. Net3 IT will happily handle the day-to-day management of specific servers, IT functions, or anything you need. IT is our passion, it doesn’t have to be yours.
Experience and Professionalism
If only when you search for anything nearby, like “IT company near me,” it automatically suggests the exact best option. If only it could tell you which IT provider was also the most experienced and professional. Hint: it’s Net3.
Every member of our team brings an impressive background in the IT industry to the table. We have both energetic veterans who’ve witnessed IT change over the years as well as newcomers who’ve had a passion for modern technology their entire lives.
What everyone has in common is a shared passion for helping customers figure out solutions to real issues, both minor and complex. We’re not here to just fix your IT problems in the short-term, we’re here to help you use IT for your business to grow in the long-term, too.
What Our Customers Are Saying
Promising you that we have years of experience and a genuine desire to help your business with your IT needs is one thing, but we wanted to share some feedback from our customers.
Case Study: How We Made the Knoxville Institute of Dermatology More Effective and Efficient
One of our greatest examples, and favorite partnerships, is with the Knoxville Institute of Dermatology. Through the pandemic, the Knoxville Institute of Dermatology found itself relying more heavily on technology to meet the needs of its patients. We were able to help them coordinate solutions that kept both their employees and their patients safe and secure. Practice Administrator, Richard Forsythe, perhaps said it best in the quote about Net3 below. We’re here to worry about IT so you can focus on your business.
“They’ve even advised us on the type of equipment to buy, the best ways to integrate IT into our building design, and how to keep records secure. All medical records and scheduling programs need to be secure, so that is vital. And, to date, our records have not been infiltrated,” says Forsythe. “All in all, the practices and solutions put in place by Net3 allow us to be one of the most efficient and the most technologically-advanced medical practices in the region.”
You can read more about how we helped the Knoxville Institute of Technology, here. Or, read some of our other Case Studies.
When searching for the best “IT company near me,” in Knoxville, we hope you choose Net3. Feel free to contact us today and we’ll assess your business’s IT needs.
At Net3 IT, Isaiah is a key part of what makes our team special. To share a little bit more about him, we asked him a few questions. Be sure to check out the rest of our “Meet the Team” series on our blog. Let’s learn more about Isaiah and how he’s helping you access the best IT solutions in Knoxville!
Q. What’s something about you that might surprise people?
A. As much as I enjoy modern technology I’m fascinated by analog technology because it reminds me of how far we’ve come.
Q. What is something you know more about than most people?
A. Audio, speakers, audio formats, surround sound music, and audio mixing.
Q. What is one of your favorite places that you’ve traveled to and why?
A. Blue Springs State Park in Florida. It’s a freshwater spring that comes out of a cave and the water is crystal clear. You can swim with manatees and other animals that come into that area. I love being surrounded by nature.
Q. What’s your favorite movie? Favorite book? Favorite artist/band?
A. Two of my favorites are “Terminator 2: Judgment Day” and “Fight Club.” My favorite band is Porcupine Tree.
Q. If you could have dinner with one person (living or dead) who would it be?
A. Isaac Asimov.
Q. What’s something you would tell yourself 10 years ago?
A. Don’t be such a movie and music snob, it’s not that much fun.
Q. If you could master one skill you don’t have right now, what would it be?
A. Play percussion as well as Mike Portnoy of Dream Theater.
Q. What are your personal hobbies?
A. Spending time with wife and children, constantly upgrading and enjoying my home theatre, listening to music with no distractions, reading classic sci-fi and biographies, and most recently, mechanical calculators.
Q. Who inspires you?
A. Bill Gates.
Q. If you could have one superpower, which one would you choose?
Q. What are two things on your bucket list?
A. Own and operate a small music studio, and later in life, create more content than I intake.
As we mentioned above, it’s people like Isaiah that help Net3 provide the best IT solutions in Knoxville. He helps us address every issue and challenge with care and attention, and he really knows his stuff!
When it comes to the health of your business — both now and in the future — it’s impossible to understate the role of technology. From internal meetings to reaching your customers, great IT is crucial. But just how good of a handle do you have on your business’s IT needs? Are you aware of all of the IT problems you’re facing? Let’s discuss how to problem-solve with IT solutions in Knoxville.
Curious about managed IT services?
Here’s a scenario: you’re passionate about your business — that’s great, we are too! However, you’re not so passionate about navigating your business’s IT issues, or, perhaps, you just don’t have the time. This is where Net3’s managed IT services come in.
Managed IT Services are exactly what they sound like — the IT services you need for your business to run smoothly are managed by an outside expert. Your managed services provider (MSP) becomes responsible for your IT service and equipment. Net3 is proud to provide IT solutions in Knoxville as a leading MSP. In fact, we take care of all the following services:
- Workstation services
- End user services
- VoIP (Voice over IP) phone services
- Telecom & Internet services
- Backup monitoring and administration
If you’re still on the fence, it’s important to consider the main reason to choose a managed IT provider. Choosing a dedicated expert to tackle your IT issues as they arise can allow you to focus on making your business thrive.
What is VoIP, and how can it help you?
Another common question when it comes to IT services is regarding VoIP — what exactly is it, and how can it help you problem-solve for your business? Voice-over IP or VoIP services allow users to make phone calls over an internet connection instead of a traditional phone line.
With VoIP solutions in Knoxville from Net3, you and your team can call anyone who has a telephone number — local, long-distance, mobile, or international. Some services can even connect your traditional phone to a VoIP adapter, allowing you to use Voice-over IP services from anywhere. VoIP services allow you to truly connect to anyone from anywhere with ease, making any shifts to remote work seamless.
Some specifics about our implementation solutions
If you’re unsure what “implementation solutions” entails, let’s dive into this a bit. If they sound non-specific, that’s because they are. What’s great about implementation solutions is that they will likely vary from business to business. In brief, implementation solutions from Net3 can solve whatever additional IT obstacles your business has — from equipment to bandwidth or logistics. Just a few examples of implementations solutions Net3 is happy to provide include:
- Email migration to Office 365
- Application and data migration from on-site servers or workstations to cloud-based environments (private cloud, public cloud, and SaaS)
- Local server storage to Storage Area Networks(SANs), Network Attached Storage (NAS) and cloud storage solutions (AWS & Azure)
- Network assessments
These are just a few examples of implementation solutions. We’re more than happy to discuss your business’s unique challenges and needs at any time.
What are the benefits of strategic IT planning?
Strategic IT planning is another crucial aspect of problem-solving for the entirety of your business’s IT infrastructure. Strategic IT planning is defining your organization’s goals and documenting how your current infrastructure and capabilities can work to meet those objectives. If you anticipate growth, downsizing, major transitions, or any high-risk projects for your business, a strategic IT plan can provide valuable guidance on overcoming those hurdles with as little interruption to your operations as possible.
Your business phone systems are what connect your company with clients and potential customers. They are the life-force of your business — but are they really offering you as much as they could be?
If you’re still relying on traditional phone systems then the answer is simple: No! Net3 IT can provide mobility, responsiveness, resources, and features to take your company to the next level!
Here’s what you get when you switch to our business phone systems.
What happens if your business loses power or your phone line goes out? Are you at risk of missing out on important business opportunities and client calls? Not with Net3 IT’s hosted PBX business phone systems!
Because the system is hosted in the cloud it can automatically reroute any incoming call to an offsite extension or even your cellphone, so you’re never at risk of missing out on opportunities.
Additionally, Net3 IT’s PBX system has a free mobile app called Reach UC that allows you to make and receive calls and send and receive business text messages all from your cell phone. The app ensures that the calls and texts use your business phone number so that your personal privacy is protected while allowing you the freedom of connecting with clients anywhere you are.
Quick Responses & Vast Resources
When you need a new phone and line or have system problems, you could spend hours waiting on your traditional phone provider or trying to troubleshoot the problem on your own. But with Net3 IT’s business phone system, that’s never an issue!
If you need a new phone and line to accommodate a new employee or business growth, Net3 IT will not only provide you with the equipment but also set it up for you if needed. Not that you need much help considering that unlike traditional phone systems that require tons of equipment, our VoIP phones are made to be plugged in, turned on, and used! Easy set-up designed for a busy lifestyle.
Also, if you ever run into trouble with your business phone system, you need only call Net3 IT’s dedicated, knowledgeable team to receive immediate assistance and resources. With our experience, partnering with Net3 IT is like having your own in-house IT team but without all the hassle! We keep up with industry trends and technology for you, keeping expert tools and resources right at your fingertips.
With a traditional phone system, your business already has access to standard features like call forwarding and secure voicemail, but wouldn’t your team be more efficient with bonus features like call recording, voicemail transcription, and text messaging services? Of course, they would be! And with Net3 IT’s business phone systems you get all that and so much more. Enjoy features such as:
- Voicemail-to-email — Too busy to listen to countless voicemail messages? Read them via email or on the web instead!
- Advanced auto-attendant — Ensure that your callers are directed to the right person with a virtual assistant or voice recorded operator.
- Customizable hold music — Keep your callers entertained while on hold with music and messages customized to your business needs.
- Business SMS — Meet your clients where they are — on their mobile devices! With business SMS services, you can text clients easily from your business number.
Save Time & Money with Net3 IT’s Business Phone Systems
Are you ready to start experiencing the mobility, benefits, and features of a VoIP phone system? Contact us today and learn how our systems can provide your business with an affordable solution that saves your team time, allow you to be more effective at your own jobs, and provide vast resources and assistance to keep your IT services running smoothly!
Whether you sometimes work remotely, travel often for your job, or just want the freedom of mobility, Net3 IT’s Reach UC app is perfect for keeping you productive on-the-go!
With a variety of helpful, tested, flexible features and an easy-to-use interface, the Reach UC app is the perfect way to improve your communication, streamline all your business processes, and facilitate growth and success for your company.
So what is Reach UC? It is an app that runs on any device and provides you with all the best features of Net3 IT’s cloud PBX system anywhere you may be! With Reach UC you can continue working seamlessly straight from any modern web browser or smartphone — a portable solution to help your productivity soar!
How It Works
Using the app is incredibly easy — when someone calls your desk phone, the call also rings the app on your smartphone. See? How easy is that?
You can make calls over your cellular data or connected Wi-Fi signal. Either way, you get perfect reception anywhere you are. And you don’t have to give out your personal cell phone number. The called party will simply see your business line on the caller ID.
Even when signal strength is less-than-perfect, your calls consistently go through because the Reach UC app will let you choose to use a cellular data signal or Wi-Fi.
Reach UC Features
Flawless phone reception anywhere you need it and the freedom of mobility isn’t all Reach UC has to offer. This powerful app was built to be endlessly scalable, flexible, and reliable so that it can grow and change over time, just like your business and needs!
With Reach UC’s wide range of features and capabilities, your communication solution will always remain relevant and competitive. Our powerful app includes:
- Easy setup and login via your cloud PBX credentials
- Simple call transferring from your desk phone to your smartphone with one click
- A searchable directory of your contacts with availability status icons
- Changeable call handling rules to activate call screening or forward calls
- The option to record calls and save the file right to your smartphone
- Clear conference calls and video calls
- Access to your cloud PBX voicemail
- The ability to send and receive text messages and pictures using your business line
- And much more!
The app can also be integrated with your other productivity apps. That way you have easy access to everything you need right when you need it.
Best of all, when you use the Reach UC app from Net3 IT, you get our most powerful solution — us! Our customer support is second to none and our experienced, responsive team will be available all day, every day to enable your business to grow, succeed, and thrive — and sound great while you do it!
Are you ready to start streamlining your communication and upgrading your productivity and mobility? Download the Reach UC app from Net3 IT today!
Are you looking for small business IT support to help take some of the weight off your shoulders? Well, you’ve come to the right place!
At Net3 IT, we understand that IT needs and support can be a daily struggle for many small business owners. Technology, computers, networks, the cloud — it’s all becoming more complex and complicated. It can quickly become too much for your untrained office employees to manage own their own. Not to mention the fact that handling all of your own IT services can take valuable attention away from where it should be: growing your own business!
If your small business uses any kind of technology to enhance operations — and we’re betting you do — you probably face a few challenges that could be solved by outsourcing your IT support. A dedicated, knowledgeable IT company can help you make sense of the various issues that come with your technology, and also help you better capitalize on the benefits, opportunities, and conveniences.
Additionally, professional IT companies often provide scalable services that will grow with you. As your business expands and changes, you’ll require different levels of support. For example, if you begin to hire more employees, you’ll need even more data, hardware, and resources. With outsourced IT support, you’ll not only have access to the equipment you need but also the knowledge and resources to solve issues that you can’t solve on your own.
Why Your Small Business Needs IT Support
Of course, you don’t need to be an IT expert to confirm that your system, software, and equipment are up-to-date and working normally, but every business is eventually going to run into problems they can’t solve.
Through the cloud and basic information sharing available on the Internet, virtual support can often ease much of the IT struggle and make it easier than ever. But it isn’t the perfect solution for everything!
Much of the time, the problems that arise within your IT services are going to be time-consuming or complicated. And you shouldn’t have to take your eyes off the prize that is your business development to troubleshoot IT challenges. Not only does outsourcing your IT save you time and energy but it also saves you money.
Additionally, with most IT plans from a responsible IT company, you only pay for the services, time, and responses you need. Unlike with an in-house team, you wouldn’t have to pay for IT needs you aren’t using. Typically, this is a huge cost-saver for businesses that simply don’t have consistent tech issues, but want access to professional, knowledgeable support in the event of a serious problem, such as a data breach or server malfunction.
How Net3 IT Can Help You
At Net3 IT, we know exactly what it takes to run a small business — and exactly what IT support can do to help you stand out.
With today’s technological advancements leveling the playing field, the right IT support and planning can help your business compete. That’s why our goal is to use our knowledge and passion for information technology to help you grow your business.
We use personalized, tailored solutions to meet your IT needs. We solve common challenges through expert consultation and strategic IT service implementation. And we offer the experience, individual support, and technical solutions that help keep your company thriving and let you do your best work. In short, we support your entire business — not just your IT needs.
If your small business is struggling with any aspect of IT or VoIP services, we’ll help you overcome those hurdles. We’ll help you implement a scalable solution that can seamlessly accommodate your present needs and future challenges through:
Let Net3 IT take some of the weight of business ownership off your shoulders through IT support. Our years of IT experience make us experts in solving problems that can’t be handled with in-house resources. Contact us today for a free IT assessment and personalized solutions.