Outsourced IT support has grown in popularity at a rapid rate in the business world. This rise in outsourced service adoption is not by chance, however. There is a long list of reasons why companies choose to go down the managed services path. From IT optimization to cyber security, the benefits of outsourcing IT support are plentiful.
Despite all the benefits, however, leaving your infrastructure in the hands of another company is a big decision. As a business owner, you have to ask yourself, “Is my business ready for a managed IT solution?” In this blog, we’re going to discuss how to tell if outsourced IT is right for your organization.
The word “outsource” is somewhat of an industry buzzword these days. You’ve probably heard the term tossed around here and there, but what does it mean? What’s the difference between IT outsourcing vs insourcing?
By definition, outsourcing is when you procure goods or services from an outside source. In information technology, this means hiring a vendor that specializes in IT known as a managed services provider (MSP). MSPs deliver various services to keep your IT up and running.
Insourcing, on the other hand, is when you do everything in-house. A company that insources its IT has its own internal IT department that manages its infrastructure. Insourcing can be a little too expensive for some companies to justify. Additionally, you may lack the expertise to complete certain IT projects.
To help you decide if outsourcing is right for your business, here are a few telltale signs that suggest the time is right.
What does the daily workload look like for your IT team? Are they struggling to keep up with the rate at which IT projects are coming in? If service requests and other work is piling up with no end in sight, you can supplement your team with an MSP. An MSP that offers staff augmentation acts as an extension of your team, allowing you to delegate tasks and projects more evenly.
No one is a master of everything; even veteran technicians have gaps in knowledge. While your IT staff is capable, there are likely certain areas where they lack understanding. For this reason, MSPs employ a variety of IT specialists who specialize in different areas. By hiring an MSP, you can shore up any deficiencies in knowledge.
You have a budget and it’s essential to the success of your business to cut costs where it makes sense. For small- to medium-sized organizations, hiring IT analysts can be expensive. In 2021, the average salary for an IT analyst is just over $74,000, according to Glassdoor. If you’re questioning if you can afford to hire new employees, then outsourcing would be an excellent solution to keep costs down.
The technology landscape moves quickly, and as such, your IT is inevitably going to become outdated at some point. To keep that from happening, you need to be proactively updating software and replacing hardware. However, this requires a lot of attention and resources you may not be able to offer. By outsourcing your IT, your MSP can take full or partial control over your infrastructure so you can focus on your overall business.
It’s not uncommon for companies to be pressed on time to get a product or service out to the market. If you’re having trouble on the technical side, it could cause a delay in your ability to deliver on time. By working with an MSP, you have access to experts who are able to optimize your infrastructure in a way that boosts efficiency and productivity.
Over the years, Net3 IT has become the favorite commercial IT provider in Knoxville, TN, and surrounding areas. Our comprehensive services are designed to optimize your IT environment and promote business growth. We are committed to putting our clients in the best position possible for success.
To learn more about why outsourcing is a good idea, contact us today!
Since 2012, Net3 IT has offered enterprise-level IT experience and industry knowledge to help Knoxville businesses make the right decisions. We are committed to our customers’ success by providing cost-effective, high-value IT services, VOIP phone services, and strategic consulting.