A lot of people want to find the best of the best in their own backyard. That’s why so many Google searches include the phrase “near me.” Are you searching for the best “IT company near me,” in the Knoxville area? You’ve come to the right place with Net3 — here’s why!

All Your IT Needs in One Place

When looking for an “IT company near me” you likely have a few of your needs in mind. Or, perhaps, you know that the state of your business’s IT infrastructure is simply in disrepair, but you don’t know how (or where) to begin. We offer personalized IT assessments on your schedule! To get a better idea of what we offer, take a look at our services below:

  • Strategic It Planning: Let’s work together on the right solutions for you. We don’t believe in one-size-fits-all fixes. In fact, we partner with you to provide a strategy that will work for your growing business.
  • Cloud Solutions: Don’t fear the cloud. We’ll take care of buying, configuring, and running the latest in virtualization hardware and software – you simply choose the services you need.
  • Implementation Solutions: Implementation solutions may sound complicated, but it simply means we’re prepared to meet your needs with about anything under the sun. For example, we can get you and your employees connected with 3rd party integrations, SharePoint implementation, IT project management or purchasing services, and more.
  • VoIP Solutions: VoIP solutions are more than just high-quality calls. You can securely connect over the internet from wherever you (or your employees) are, so you’ll never lose out on productivity.
  • Managed Services: You work on what you do best — your business. Net3 IT will happily handle the day-to-day management of specific servers, IT functions, or anything you need. IT is our passion, it doesn’t have to be yours.

Experience and Professionalism

If only when you search for anything nearby, like “IT company near me,” it automatically suggests the exact best option. If only it could tell you which IT provider was also the most experienced and professional. Hint: it’s Net3.

Every member of our team brings an impressive background in the IT industry to the table. We have both energetic veterans who’ve witnessed IT change over the years as well as newcomers who’ve had a passion for modern technology their entire lives.

What everyone has in common is a shared passion for helping customers figure out solutions to real issues, both minor and complex. We’re not here to just fix your IT problems in the short-term, we’re here to help you use IT for your business to grow in the long-term, too.

What Our Customers Are Saying

Promising you that we have years of experience and a genuine desire to help your business with your IT needs is one thing, but we wanted to share some feedback from our customers.

Case Study: How We Made the Knoxville Institute of Dermatology More Effective and Efficient

One of our greatest examples, and favorite partnerships, is with the Knoxville Institute of Dermatology. Through the pandemic, the Knoxville Institute of Dermatology found itself relying more heavily on technology to meet the needs of its patients. We were able to help them coordinate solutions that kept both their employees and their patients safe and secure. Practice Administrator, Richard Forsythe, perhaps said it best in the quote about Net3 below. We’re here to worry about IT so you can focus on your business. 

“They’ve even advised us on the type of equipment to buy, the best ways to integrate IT into our building design, and how to keep records secure. All medical records and scheduling programs need to be secure, so that is vital. And, to date, our records have not been infiltrated,” says Forsythe. “All in all, the practices and solutions put in place by Net3 allow us to be one of the most efficient and the most technologically-advanced medical practices in the region.”

You can read more about how we helped the Knoxville Institute of Technology, here. Or, read some of our other Case Studies.

When searching for the best “IT company near me,” in Knoxville, we hope you choose Net3. Feel free to contact us today and we’ll assess your business’s IT needs.

When it comes to the health of your business — both now and in the future — it’s impossible to understate the role of technology. From internal meetings to reaching your customers, great IT is crucial. But just how good of a handle do you have on your business’s IT needs? Are you aware of all of the IT problems you’re facing? Let’s discuss how to problem-solve with IT solutions in Knoxville.

Curious about managed IT services?

Here’s a scenario: you’re passionate about your business — that’s great, we are too! However, you’re not so passionate about navigating your business’s IT issues, or, perhaps, you just don’t have the time. This is where Net3’s managed IT services come in.

Managed IT Services are exactly what they sound like — the IT services you need for your business to run smoothly are managed by an outside expert. Your managed services provider (MSP) becomes responsible for your IT service and equipment. Net3 is proud to provide IT solutions in Knoxville as a leading MSP. In fact, we take care of all the following services:

  • Firewalls
  • Servers
  • Workstation services
  • End user services
  • VoIP (Voice over IP) phone services
  • Telecom & Internet services
  • Cabling
  • Backup monitoring and administration

If you’re still on the fence, it’s important to consider the main reason to choose a managed IT provider. Choosing a dedicated expert to tackle your IT issues as they arise can allow you to focus on making your business thrive.

What is VoIP, and how can it help you?

Another common question when it comes to IT services is regarding VoIP — what exactly is it, and how can it help you problem-solve for your business? Voice-over IP or VoIP services allow users to make phone calls over an internet connection instead of a traditional phone line.

With VoIP solutions in Knoxville from Net3, you and your team can call anyone who has a telephone number — local, long-distance, mobile, or international. Some services can even connect your traditional phone to a VoIP adapter, allowing you to use Voice-over IP services from anywhere. VoIP services allow you to truly connect to anyone from anywhere with ease, making any shifts to remote work seamless.

Some specifics about our implementation solutions

If you’re unsure what “implementation solutions” entails, let’s dive into this a bit. If they sound non-specific, that’s because they are. What’s great about implementation solutions is that they will likely vary from business to business. In brief, implementation solutions from Net3 can solve whatever additional IT obstacles your business has — from equipment to bandwidth or logistics. Just a few examples of implementations solutions Net3 is happy to provide include:

  • Email migration to Office 365
  • Application and data migration from on-site servers or workstations to cloud-based environments (private cloud, public cloud, and SaaS)
  • Local server storage to Storage Area Networks(SANs), Network Attached Storage (NAS) and cloud storage solutions (AWS & Azure)
  • Network assessments

These are just a few examples of implementation solutions. We’re more than happy to discuss your business’s unique challenges and needs at any time.

What are the benefits of strategic IT planning?

Strategic IT planning is another crucial aspect of problem-solving for the entirety of your business’s IT infrastructure. Strategic IT planning is defining your organization’s goals and documenting how your current infrastructure and capabilities can work to meet those objectives. If you anticipate growth, downsizing, major transitions, or any high-risk projects for your business, a strategic IT plan can provide valuable guidance on overcoming those hurdles with as little interruption to your operations as possible.

To learn more about the benefits of strategic IT planning and more, check out the Top 10 Benefits of Outsourcing Your IT.

contact net3 it

Sacred Heart, which consists of the Diocese of Knoxville, The Cathedral of the Most Sacred Heart of Jesus, and Sacred Heart Cathedral School & Preschool, has been a devoted client of Net3 IT for three years for IT service and support. During that time, the partnership between Net3 IT and Sacred Heart has allowed for expanded communication and growth beyond expectation.

Tremendous Growth Left Gaps in Communication

The Diocese of Knoxville operates out of the Cathedral of the Most Sacred Heart and serves to govern, represent, and lead a number of operations across East Tennessee, including 51 parishes, 10 catholic schools, and St. Mary’s Legacy Foundation.

With so many facilities and operations to manage and maintain, not to mention a school and preschool right on the main Sacred Heart Cathedral campus, it’s easy to see why communication is pivotal to their success. From email to IT servers to phone systems, this group needs 24/7 communication in order to meet their goals.

But with a growing parish and plans for expansion, those goals were becoming harder and harder to meet with their existing IT service and support.

A Solution With Managed IT Service and Support

In search of a solution for their communication needs, Sacred Heart was recommended to Net3 IT.

Previously the group had worked with another local Knoxville IT company, but after experiencing outstanding growth, leadership realized they needed a designated role for technology and communications. They needed more support than they had, someone to truly take over the role and help them grow through experience and knowledge.

With managed IT services through Net3 IT, the diocese, cathedral, and schools found exactly what they were looking for — knowledge, experience, and responsiveness.

No longer would someone have to fit in time for IT on top of their parish role. No longer would they have to struggle with troubleshooting difficult technology. Now, when anything goes wrong, the group simply contacts their designated onsite Net3 IT support liaison who arrives within minutes and solves the problem expertly.

“It has been such a sense of relief to partner with Net3 IT. As our managed services provider, we have cloud services, managed ISPs, VoIP phone services, all communications such as internet, email, phones — everything! They supply us with a dedicated employee to remain on our campus all day Monday through Friday to troubleshoot, help provide resources, answer questions, or set IT budgets. It’s truly been a gift to have such a weight taken off our shoulders,” says Mary Mac Wilson, Director of Parish Operations for the Cathedral of the Most Sacred Heart of Jesus.

Evolving Partnership and Outstanding Results

The results of this partnership have been clear from the beginning — smooth, seamless communication has led to outstanding growth beyond prediction. All the goals set forth from the diocese and parish were made possible through Net3 IT.

The partnership has since grown and evolved in ways neither party could have predicted, and has led to even more opportunity for growth! When the group built a new cathedral to support their growth, the Net3 IT team was intricately involved in its creation to ensure technology for live-streaming weddings, funerals, and services was in place from the very beginning.

In the face of the COVID-19 pandemic, Net3 IT worked patiently with each essential member of the parish to ensure they transferred necessary resources and documents securely to laptops they could take home to remain safe and healthy. Additionally, the team has been a pivotal resource to ensure that all teachers have remained up-to-date with technology allowing them to transfer their classes online.

“When technology doesn’t work, we don’t work. Net3 IT has enabled us to keep pace to meet people where they are — whether it’s in their own homes, in-person, or just through the computer. Collaborating with Net3 IT means partnering with a provider that takes everything off of your plate and lets you do what you do best,” says Wilson.

If you need help with your IT service and support like Sacred Heart, partner with us! Net3 IT offers superior IT support, such as VoIP, cloud, and managed IT services, as well as strategic IT planning and implementation. Contact us today for your personalized IT assessment and support solutions!

sacred heart case study

Long-term Net3 IT partner Knoxville Institute of Dermatology has been utilizing state-of-the-art technology and advanced techniques to provide remarkable skincare results to the residents of East Tennessee for more than 10 years. And they rely on secure, efficient, advanced technology to remain a leader in their industry. When a relationship with a former service provider dissolved, Knoxville Institute of Dermatology lost their IT support — and turned to a Net3 IT partnership as the solution.

Lacking a Tech-Savvy Titan

Like any medical practice, Knoxville Institute of Dermatology relies heavily on high-functioning technology to keep their processes running smoothly, secure patient information, and store/access files. In a practice serving approximately 140 patients per day, having wifi, backup internet systems, updated hardware, and security is a necessity.

In the words of Practice Administrator Richard Forsythe, “If something goes wrong with the network, technology, or access, that is a huge number of patients whose lives are affected negatively.

Unfortunately, after losing the IT support available through a former partnership, Knoxville Institute of Dermatology was left without anyone IT-savvy enough to take control of the minefield that is information technology software, services, and support.

The practice needed help, a new IT company that would take the burden off of their shoulders and let them focus on their own roles — and they found exactly that with Net3 IT.

“What takes the knowledgeable team at Net3 IT mere minutes to accomplish would have taken us hours. Having them take the IT worries off our plate gives us more time for our jobs and allows us to not fret over something IT-related getting done,” says Forsythe.

An IT Partnership Relieves the Burden

As the partnership between Net3 IT and Knoxville Institute of Dermatology has continued to grow and evolve, the companies have become more and more integrated. No longer do practice staff have to waste valuable time troubleshooting computer mishaps or solving IT conundrums outside their wheelhouse.

Now they have an experienced, responsive IT company standing by to help with everything from general computer problems to ensuring that the architecture of their new building is equipped with the latest technology. If it’s IT-related or in any way interacts with information technology, it’s handled by the experts at Net3 IT.

“They’ve even advised us on the type of equipment to buy, the best ways to integrate IT into our building design, and how to keep records secure. All medical records and scheduling programs need to be secure, so that is vital. And, to date, our records have not been infiltrated,” says Forsythe. “All in all, the practices and solutions put in place by Net3 allow us to be one of the most efficient and the most technologically-advanced medical practices in the region.”

Knoxville’s Fastest-Moving, Most Tech-Advanced Dermatology Practice

The partnership between the practice and our Knoxville IT company has grown into an invaluable one. On a daily basis, Net3 IT takes the weight of the IT burden off the shoulders of their team — even when the unexpected occurs!

When the COVID-19 pandemic hit Knoxville, the practice wanted to ensure that their patients and staff remained as safe and healthy as possible. One way to do that was to have part of the staff work from home, but in the healthcare industry that’s not as easy as you might think.

“It sounds like such an easy thing to work from home, but it’s actually so much more complicated to get adequate communications systems in place to allow us to operate in the same way we would while sitting a few feet from each other in the office. I had to reach out to someone for guidance. Net3 had someone onsite on two different occasions to box up equipment, take it to someone’s place, and set it up correctly. We’ve come through this pretty well and they were an incredible partner throughout it all. It was a great situation to have Net3 IT take the reins,” says Forsythe.

Overall, the processes established by Net3 IT, as their managed services provider, have ensured that the vision of growth Knoxville Institute of Dermatology wanted to achieve was attainable.

And the value of the partnership is measured in more ways than simply efficiency! Knoxville Institute of Dermatology has had zero security breaches because of the security solutions put in place by Net3 IT. Additionally, the practice’s reviews show that patients love the results.

“Our patients love what we are doing and that’s because of the systems we have in place from Net3 IT. They’ve enabled us to get where we are from an IT-standpoint,” says Forsythe.

Do you need to partner with a reliable IT company to relieve the burden of tech worries like the Knoxville Institute of Dermatology? Let’s talk about your IT needs! From VoIP to Cloud Services, we have the comprehensive IT support you need to succeed in your industry.

knoxville dermatology case study

Are you looking for small business IT support to help take some of the weight off your shoulders? Well, you’ve come to the right place!

At Net3 IT, we understand that IT needs and support can be a daily struggle for many small business owners. Technology, computers, networks, the cloud — it’s all becoming more complex and complicated. It can quickly become too much for your untrained office employees to manage own their own. Not to mention the fact that handling all of your own IT services can take valuable attention away from where it should be: growing your own business!

If your small business uses any kind of technology to enhance operations — and we’re betting you do — you probably face a few challenges that could be solved by outsourcing your IT support. A dedicated, knowledgeable IT company can help you make sense of the various issues that come with your technology, and also help you better capitalize on the benefits, opportunities, and conveniences.

Additionally, professional IT companies often provide scalable services that will grow with you. As your business expands and changes, you’ll require different levels of support. For example, if you begin to hire more employees, you’ll need even more data, hardware, and resources. With outsourced IT support, you’ll not only have access to the equipment you need but also the knowledge and resources to solve issues that you can’t solve on your own.

Why Your Small Business Needs IT Support

Of course, you don’t need to be an IT expert to confirm that your system, software, and equipment are up-to-date and working normally, but every business is eventually going to run into problems they can’t solve.

Through the cloud and basic information sharing available on the Internet, virtual support can often ease much of the IT struggle and make it easier than ever. But it isn’t the perfect solution for everything!

Much of the time, the problems that arise within your IT services are going to be time-consuming or complicated. And you shouldn’t have to take your eyes off the prize that is your business development to troubleshoot IT challenges. Not only does outsourcing your IT save you time and energy but it also saves you money.

Additionally, with most IT plans from a responsible IT company, you only pay for the services, time, and responses you need. Unlike with an in-house team, you wouldn’t have to pay for IT needs you aren’t using. Typically, this is a huge cost-saver for businesses that simply don’t have consistent tech issues, but want access to professional, knowledgeable support in the event of a serious problem, such as a data breach or server malfunction.

How Net3 IT Can Help You

At Net3 IT, we know exactly what it takes to run a small business — and exactly what IT support can do to help you stand out.

With today’s technological advancements leveling the playing field, the right IT support and planning can help your business compete. That’s why our goal is to use our knowledge and passion for information technology to help you grow your business.

We use personalized, tailored solutions to meet your IT needs. We solve common challenges through expert consultation and strategic IT service implementation. And we offer the experience, individual support, and technical solutions that help keep your company thriving and let you do your best work. In short, we support your entire business — not just your IT needs.

If your small business is struggling with any aspect of IT or VoIP services, we’ll help you overcome those hurdles. We’ll help you implement a scalable solution that can seamlessly accommodate your present needs and future challenges through:

Let Net3 IT take some of the weight of business ownership off your shoulders through IT support. Our years of IT experience make us experts in solving problems that can’t be handled with in-house resources. Contact us today for a free IT assessment and personalized solutions.