Communication is vital for business. It allows you to interact with coworkers and customers in a way that improves your operations. However, communication can be a delicate balancing act for many organizations. You know you need a robust phone system that can meet the demands of your business, but there can be serious costs associated with the solution you choose. Then there’s the problem of sorting through all the different options to identify which business phone is best for your business.
Is VoIP the Best Option for My Business?
If you are searching for a reliable communication service to replace your existing solution, voice over internet protocol (VoIP) is one of the best options available. An increasing number of businesses are implementing VoIP because of its ability to enhance productivity, efficiency, and collaboration. The benefits VoIP has to offer may seem small on the surface, but these changes can solve major business challenges that are holding your company back.
Here are just a few of the hurdles a VoIP solution can help your business overcome:
Operational Costs
In a cost competition between landline vs VoIP, the winner is VoIP every time. Landlines that use copper wire infrastructure are often expensive to implement throughout your office. If you add new lines to accommodate your growing workforce, these costs can quickly skyrocket. Additionally, this is not an ideal solution if your company makes frequent international calls as these types of calls are billable.
On the other side of the matter, VoIP uses the internet to connect you with the recipient. As a result, you only need to purchase the hardware to expand your phone network. Since VoIP phones use the internet, it costs nothing to make long distance calls. These benefits have the potential to save you a lot of money by the end of the year.
Flexibility
In recent years, businesses have become much more mobile than in the past. Some employees frequently move from one location to another, while others may be working from home. In a business landscape like this, being able to adjust your phone services to meet the needs of your employees is very beneficial. This is one of the many areas where VoIP shines.
The problem with landline telephones is that every line is assigned a call number after it’s installed. If you move to a new office and want to keep your services, you’re going to have to contact the phone company to have those services transferred over to a new line. With VoIP, you can log in with any phone and access your services from anywhere.
Management and Maintenance
Landline phone systems are bulky and require intensive management and maintenance. As a result, configuring a traditional phone is often difficult and time consuming. The opposite is true for VoIP phones. Thanks to being connected to a local area network, configuration and maintenance can be done through a web-based graphical user interface (GUI). This means management and maintenance can be done on any computer.
Disaster Recovery
If missing a call can be bad for business, imagine how bad it would be if you missed all of your calls. In the case of a disaster, this is a very real danger that shouldn’t be taken lightly. Not only is VoIP a very reliable service, but it also offers features that help mitigate the loss of data. For example, call forwarding is a common VoIP feature that allows the user to send their calls to another device.
Scalability
If your business is successful, then eventually your team is going to grow. Your new staff are likely going to need their own phone systems. With traditional landlines, there’s a physical limit to how many phone lines can be installed for a building.
These limitations are virtually nonexistent for VoIP. Since VoIP is an internet solution for communication, all you need to do is connect your new phones to the internet. As a result, new users can be added easily for little cost.
Improve Your Communications With VoIP
At Net3 IT, we care about helping businesses in the Knoxville, TN, area enhance their business operations. If you are interested in taking advantage of the benefits of VoIP, reach out to us today. We offer hosted VoIP systems that give you all the features your company needs to stay productive.
Contact us today to learn more about VoIP and how we can help your business.
