• LinkedIn
  • Facebook
  • Customer Portal
  • Free Security Audit
  • 865-888-5100
Net 3 IT
  • IT Solutions
    • Managed IT
      • Managed Network
      • Remote Workstation Management
      • Managed Security
      • Compliance
    • Cloud Solutions
      • Managed Cloud
      • Virtualization
      • Cloud Migration
    • VoIP Services
      • Unified Communication
      • Business Phone System
      • Phone Installation
    • Consulting Services
      • VCIO
      • Strategic IT Planning
      • Cloud-Based Disaster Recovery
      • Implementation
    • IT Assessment
      • Network Assessment
      • Telecom Assessment
      • Infrastructure Assessment
  • Resources
    • Blog
  • Testimonials
  • About
    • Leadership Team
    • Partners
    • Areas We Serve
  • Contact
  • Menu Menu

Are Text Messaging/SMS Services Right for your Business?

SMS Services, VOIP
business woman checking phone while sitting

Why Use Text/SMS Services for Business

According to Market Strategies International, business texting is a great answer for customer support. Today’s consumers seek a simple, quick solution for support – and text messaging/SMS services can provide that.

According to the study, 66% of consumers prefer mobile messaging or consider it their second choice for communication. They’d rather not use the phone or email.

70% of consumers are interested in using mobile messaging to solve issues. And more than 60% want to use mobile messaging to purchase items and make reservations.

And these statistics don’t only apply to younger customers. While it’s true that 85% of Millennials would be willing to pay more for a product or service that offers mobile messaging support, 54% of non-Millennials feel the same.

The amount of people who own and use mobile phones has risen to 3.7 billion unique users across the world. Reaching out to customers on their phones is reaching them where they are!

Plus, with a business text/SMS number, your customers don’t need to install an extra app – it works just like regular text messaging on their end!

How To Use Text/SMS Services for Business

Whether you’re a hotel looking to simplify bookings, a restaurant wanting to let people reserve a table quickly, a retail company wanting to manage orders and shipping notifications, or a business of any kind who wants to manage internal communication, text/SMS services for business can be perfect for your business!

Regardless of your industry, there are a wide variety of possible applications for text messaging/SMS services within your business.

First, mobile messaging is an extremely valuable marketing resource. Your business can send mobile coupons, take orders, and even make sales via text. Like all marketing efforts involving personal information (like email or physical addresses), make sure you have consent before sending out any business-related texts.

Next, notifications to your customers are a great use of mobile messaging services. Appointment reminders, booking confirmations, changes to their account, and more are great examples of notifications that can be sent through text or SMS. Nearly any business that sends notifications to their customers can benefit from this service.

Plus, using business text/SMS can be a great solution to internal communications. Sending important company communications, closings, safety issues, or anything else your company may need to know through mobile messaging can be extremely convenient for both you and your employees.

Want to know if text/SMS services are right for your company? Request a consultation with our experts today!

 

February 20, 2019/by AbstraktMarketing
Share this entry
  • Share on Facebook
  • Share on Twitter
  • Share on WhatsApp
  • Share on Pinterest
  • Share on LinkedIn
  • Share on Tumblr
  • Share on Vk
  • Share on Reddit
  • Share by Mail

Categories

  • Case Study
  • Cloud Solutions
  • cybersecurity
  • General
  • Implementation Solutions
  • IT Company
  • IT Services
  • Managed IT Services
  • SMS Services
  • Strategic IT Planning
  • Uncategorized
  • VOIP

Contact Us Today

"*" indicates required fields

net3 it white logo

About Us

Since 2012, Net3 IT has offered enterprise-level IT experience and industry knowledge to help Knoxville businesses make the right decisions. We are committed to our customers’ success by providing cost-effective, high-value IT services, VOIP phone services, and strategic consulting.

What We Do

Managed IT

Cloud Solutions

VoIP Services

Consulting Services

IT Assessments

Contact Us

(865) 888-5100
Click To Email > 

9050 Executive Park Drive,
Ste C 105 Knoxville, TN 37923

HIPAA Seal of Compliance Verication

Website by Abstrakt Marketing Group © 2022
  • Privacy Policy
  • Sitemap
  • Linkedin
  • Facebook
  • Twitter
Scroll to top

This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies.

OKLearn more

Cookie and Privacy Settings



How we use cookies

We may request cookies to be set on your device. We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience, and to customize your relationship with our website.

Click on the different category headings to find out more. You can also change some of your preferences. Note that blocking some types of cookies may impact your experience on our websites and the services we are able to offer.

Essential Website Cookies

These cookies are strictly necessary to provide you with services available through our website and to use some of its features.

Because these cookies are strictly necessary to deliver the website, refusing them will have impact how our site functions. You always can block or delete cookies by changing your browser settings and force blocking all cookies on this website. But this will always prompt you to accept/refuse cookies when revisiting our site.

We fully respect if you want to refuse cookies but to avoid asking you again and again kindly allow us to store a cookie for that. You are free to opt out any time or opt in for other cookies to get a better experience. If you refuse cookies we will remove all set cookies in our domain.

We provide you with a list of stored cookies on your computer in our domain so you can check what we stored. Due to security reasons we are not able to show or modify cookies from other domains. You can check these in your browser security settings.

Other external services

We also use different external services like Google Webfonts, Google Maps, and external Video providers. Since these providers may collect personal data like your IP address we allow you to block them here. Please be aware that this might heavily reduce the functionality and appearance of our site. Changes will take effect once you reload the page.

Google Webfont Settings:

Google Map Settings:

Google reCaptcha Settings:

Vimeo and Youtube video embeds:

Accept settingsHide notification only