A lot of people want to find the best of the best in their own backyard. That’s why so many Google searches include the phrase “near me.” Are you searching for the best “IT company near me,” in the Knoxville area? You’ve come to the right place with Net3 — here’s why!

All Your IT Needs in One Place

When looking for an “IT company near me” you likely have a few of your needs in mind. Or, perhaps, you know that the state of your business’s IT infrastructure is simply in disrepair, but you don’t know how (or where) to begin. We offer personalized IT assessments on your schedule. To get a better idea of what we offer, take a look at our services below:

  • Strategic It Planning: Let’s work together on the right solutions for you. We don’t believe in one-size-fits-all fixes. In fact, we partner with you to provide a strategy that will work for your growing business.
  • Cloud Solutions: Don’t fear the cloud. We’ll take care of buying, configuring, and running the latest in virtualization hardware and software – you simply choose the services you need.
  • Implementation Solutions: Implementation solutions may sound complicated, but it simply means we’re prepared to meet your needs with about anything under the sun. For example, we can get you and your employees connected with 3rd party integrations, SharePoint implementation, IT project management or purchasing services, and more.
  • VoIP Solutions: VoIP solutions are more than just high-quality calls. You can securely connect over the internet from wherever you (or your employees) are, so you’ll never lose out on productivity.
  • Managed Services: You work on what you do best — your business. Net3 IT will happily handle the day-to-day management of specific servers, IT functions, or anything you need. IT is our passion, it doesn’t have to be yours.

Experience and Professionalism

If only when you search for anything nearby, like “IT company near me,” it automatically suggests the exact best option. If only it could tell you which IT provider was also the most experienced and professional. Hint: it’s Net3.

Every member of our team brings an impressive background in the IT industry to the table. We have both energetic veterans who’ve witnessed IT change over the years as well as newcomers who’ve had a passion for modern technology their entire lives.

What everyone has in common is a shared passion for helping customers figure out solutions to real issues, both minor and complex. We’re not here to just fix your IT problems in the short-term, we’re here to help you use IT for your business to grow in the long-term, too.

What Our Customers Are Saying

Promising you that we have years of experience and a genuine desire to help your business with your IT needs is one thing, but we wanted to share some feedback from our customers.

Case Study: How We Made the Knoxville Institute of Dermatology More Effective and Efficient

One of our greatest examples, and favorite partnerships, is with the Knoxville Institute of Dermatology. Through the pandemic, the Knoxville Institute of Dermatology found itself relying more heavily on technology to meet the needs of its patients. We were able to help them coordinate solutions that kept both their employees and their patients safe and secure. Practice Administrator, Richard Forsythe, perhaps said it best in the quote about Net3 below. We’re here to worry about IT so you can focus on your business. 

“They’ve even advised us on the type of equipment to buy, the best ways to integrate IT into our building design, and how to keep records secure. All medical records and scheduling programs need to be secure, so that is vital. And, to date, our records have not been infiltrated,” says Forsythe. “All in all, the practices and solutions put in place by Net3 allow us to be one of the most efficient and the most technologically-advanced medical practices in the region.”

You can read more about how we helped the Knoxville Institute of Technology, here. Or, read some of our other Case Studies.

When searching for the best “IT company near me,” in Knoxville, we hope you choose Net3. Feel free to contact us today and we’ll assess your business’s IT needs.

When it comes to the health of your business — both now and in the future — it’s impossible to understate the role of technology. From internal meetings to reaching your customers, great IT is crucial. But just how good of a handle do you have on your business’s IT needs? Are you aware of all of the IT problems you’re facing? Let’s discuss how to problem-solve with IT solutions in Knoxville.

Curious about managed IT services?

Here’s a scenario: you’re passionate about your business — that’s great, we are too! However, you’re not so passionate about navigating your business’s IT issues, or, perhaps, you just don’t have the time. This is where Net3’s managed IT services come in.

Managed IT Services are exactly what they sound like — the IT services you need for your business to run smoothly are managed by an outside expert. Your managed services provider (MSP) becomes responsible for your IT service and equipment. Net3 is proud to provide IT solutions in Knoxville as a leading MSP. In fact, we take care of all the following services:

  • Firewalls
  • Servers
  • Workstation services
  • End user services
  • VoIP (Voice over IP) phone services
  • Telecom & Internet services
  • Cabling
  • Backup monitoring and administration

If you’re still on the fence, it’s important to consider the main reason to choose a managed IT provider. Choosing a dedicated expert to tackle your IT issues as they arise can allow you to focus on making your business thrive.

What is VoIP, and how can it help you?

Another common question when it comes to IT services is regarding VoIP — what exactly is it, and how can it help you problem-solve for your business? Voice-over IP or VoIP services allow users to make phone calls over an internet connection instead of a traditional phone line.

With VoIP solutions in Knoxville from Net3, you and your team can call anyone who has a telephone number — local, long-distance, mobile, or international. Some services can even connect your traditional phone to a VoIP adapter, allowing you to use Voice-over IP services from anywhere. VoIP services allow you to truly connect to anyone from anywhere with ease, making any shifts to remote work seamless.

Some specifics about our implementation solutions

If you’re unsure what “implementation solutions” entails, let’s dive into this a bit. If they sound non-specific, that’s because they are. What’s great about implementation solutions is that they will likely vary from business to business. In brief, implementation solutions from Net3 can solve whatever additional IT obstacles your business has — from equipment to bandwidth or logistics. Just a few examples of implementations solutions Net3 is happy to provide include:

  • Email migration to Office 365
  • Application and data migration from on-site servers or workstations to cloud-based environments (private cloud, public cloud, and SaaS)
  • Local server storage to Storage Area Networks(SANs), Network Attached Storage (NAS) and cloud storage solutions (AWS & Azure)
  • Network assessments

These are just a few examples of implementation solutions. We’re more than happy to discuss your business’s unique challenges and needs at any time.

What are the benefits of strategic IT planning?

Strategic IT planning is another crucial aspect of problem-solving for the entirety of your business’s IT infrastructure. Strategic IT planning is defining your organization’s goals and documenting how your current infrastructure and capabilities can work to meet those objectives. If you anticipate growth, downsizing, major transitions, or any high-risk projects for your business, a strategic IT plan can provide valuable guidance on overcoming those hurdles with as little interruption to your operations as possible.

To learn more about the benefits of strategic IT planning and more, check out the Top 10 Benefits of Outsourcing Your IT.

contact net3 it

Sacred Heart, which consists of the Diocese of Knoxville, The Cathedral of the Most Sacred Heart of Jesus, and Sacred Heart Cathedral School & Preschool, has been a devoted client of Net3 IT for three years for IT service and support. During that time, the partnership between Net3 IT and Sacred Heart has allowed for expanded communication and growth beyond expectation.

Tremendous Growth Left Gaps in Communication

The Diocese of Knoxville operates out of the Cathedral of the Most Sacred Heart and serves to govern, represent, and lead a number of operations across East Tennessee, including 51 parishes, 10 catholic schools, and St. Mary’s Legacy Foundation.

With so many facilities and operations to manage and maintain, not to mention a school and preschool right on the main Sacred Heart Cathedral campus, it’s easy to see why communication is pivotal to their success. From email to IT servers to phone systems, this group needs 24/7 communication in order to meet their goals.

But with a growing parish and plans for expansion, those goals were becoming harder and harder to meet with their existing IT service and support.

A Solution With Managed IT Service and Support

In search of a solution for their communication needs, Sacred Heart was recommended to Net3 IT.

Previously the group had worked with another local Knoxville IT company, but after experiencing outstanding growth, leadership realized they needed a designated role for technology and communications. They needed more support than they had, someone to truly take over the role and help them grow through experience and knowledge.

With managed IT services through Net3 IT, the diocese, cathedral, and schools found exactly what they were looking for — knowledge, experience, and responsiveness.

No longer would someone have to fit in time for IT on top of their parish role. No longer would they have to struggle with troubleshooting difficult technology. Now, when anything goes wrong, the group simply contacts their designated onsite Net3 IT support liaison who arrives within minutes and solves the problem expertly.

“It has been such a sense of relief to partner with Net3 IT. As our managed services provider, we have cloud services, managed ISPs, VoIP phone services, all communications such as internet, email, phones — everything! They supply us with a dedicated employee to remain on our campus all day Monday through Friday to troubleshoot, help provide resources, answer questions, or set IT budgets. It’s truly been a gift to have such a weight taken off our shoulders,” says Mary Mac Wilson, Director of Parish Operations for the Cathedral of the Most Sacred Heart of Jesus.

Evolving Partnership and Outstanding Results

The results of this partnership have been clear from the beginning — smooth, seamless communication has led to outstanding growth beyond prediction. All the goals set forth from the diocese and parish were made possible through Net3 IT.

The partnership has since grown and evolved in ways neither party could have predicted, and has led to even more opportunity for growth! When the group built a new cathedral to support their growth, the Net3 IT team was intricately involved in its creation to ensure technology for live-streaming weddings, funerals, and services was in place from the very beginning.

In the face of the COVID-19 pandemic, Net3 IT worked patiently with each essential member of the parish to ensure they transferred necessary resources and documents securely to laptops they could take home to remain safe and healthy. Additionally, the team has been a pivotal resource to ensure that all teachers have remained up-to-date with technology allowing them to transfer their classes online.

“When technology doesn’t work, we don’t work. Net3 IT has enabled us to keep pace to meet people where they are — whether it’s in their own homes, in-person, or just through the computer. Collaborating with Net3 IT means partnering with a provider that takes everything off of your plate and lets you do what you do best,” says Wilson.

If you need help with your IT service and support like Sacred Heart, partner with us! Net3 IT offers superior IT support, such as VoIP, cloud, and managed IT services, as well as strategic IT planning and implementation. Contact us today for your personalized IT assessment and support solutions!

sacred heart case study

Long-term Net3 IT partner Knoxville Institute of Dermatology has been utilizing state-of-the-art technology and advanced techniques to provide remarkable skincare results to the residents of East Tennessee for more than 10 years. And they rely on secure, efficient, advanced technology to remain a leader in their industry. When a relationship with a former service provider dissolved, Knoxville Institute of Dermatology lost their IT support — and turned to a Net3 IT partnership as the solution.

Lacking a Tech-Savvy Titan

Like any medical practice, Knoxville Institute of Dermatology relies heavily on high-functioning technology to keep their processes running smoothly, secure patient information, and store/access files. In a practice serving approximately 140 patients per day, having wifi, backup internet systems, updated hardware, and security is a necessity.

In the words of Practice Administrator Richard Forsythe, “If something goes wrong with the network, technology, or access, that is a huge number of patients whose lives are affected negatively.

Unfortunately, after losing the IT support available through a former partnership, Knoxville Institute of Dermatology was left without anyone IT-savvy enough to take control of the minefield that is information technology software, services, and support.

The practice needed help, a new IT company that would take the burden off of their shoulders and let them focus on their own roles — and they found exactly that with Net3 IT.

“What takes the knowledgeable team at Net3 IT mere minutes to accomplish would have taken us hours. Having them take the IT worries off our plate gives us more time for our jobs and allows us to not fret over something IT-related getting done,” says Forsythe.

An IT Partnership Relieves the Burden

As the partnership between Net3 IT and Knoxville Institute of Dermatology has continued to grow and evolve, the companies have become more and more integrated. No longer do practice staff have to waste valuable time troubleshooting computer mishaps or solving IT conundrums outside their wheelhouse.

Now they have an experienced, responsive IT company standing by to help with everything from general computer problems to ensuring that the architecture of their new building is equipped with the latest technology. If it’s IT-related or in any way interacts with information technology, it’s handled by the experts at Net3 IT.

“They’ve even advised us on the type of equipment to buy, the best ways to integrate IT into our building design, and how to keep records secure. All medical records and scheduling programs need to be secure, so that is vital. And, to date, our records have not been infiltrated,” says Forsythe. “All in all, the practices and solutions put in place by Net3 allow us to be one of the most efficient and the most technologically-advanced medical practices in the region.”

Knoxville’s Fastest-Moving, Most Tech-Advanced Dermatology Practice

The partnership between the practice and our Knoxville IT company has grown into an invaluable one. On a daily basis, Net3 IT takes the weight of the IT burden off the shoulders of their team — even when the unexpected occurs!

When the COVID-19 pandemic hit Knoxville, the practice wanted to ensure that their patients and staff remained as safe and healthy as possible. One way to do that was to have part of the staff work from home, but in the healthcare industry that’s not as easy as you might think.

“It sounds like such an easy thing to work from home, but it’s actually so much more complicated to get adequate communications systems in place to allow us to operate in the same way we would while sitting a few feet from each other in the office. I had to reach out to someone for guidance. Net3 had someone onsite on two different occasions to box up equipment, take it to someone’s place, and set it up correctly. We’ve come through this pretty well and they were an incredible partner throughout it all. It was a great situation to have Net3 IT take the reins,” says Forsythe.

Overall, the processes established by Net3 IT, as their managed services provider, have ensured that the vision of growth Knoxville Institute of Dermatology wanted to achieve was attainable.

And the value of the partnership is measured in more ways than simply efficiency! Knoxville Institute of Dermatology has had zero security breaches because of the security solutions put in place by Net3 IT. Additionally, the practice’s reviews show that patients love the results.

“Our patients love what we are doing and that’s because of the systems we have in place from Net3 IT. They’ve enabled us to get where we are from an IT-standpoint,” says Forsythe.

Do you need to partner with a reliable IT company to relieve the burden of tech worries like the Knoxville Institute of Dermatology? Let’s talk about your IT needs! From VoIP to Cloud Services, we have the comprehensive IT support you need to succeed in your industry.

knoxville dermatology case study

Whether you sometimes work remotely, travel often for your job, or just want the freedom of mobility, Net3 IT’s Reach UC app is perfect for keeping you productive on-the-go!

With a variety of helpful, tested, flexible features and an easy-to-use interface, the Reach UC app is the perfect way to improve your communication, streamline all your business processes, and facilitate growth and success for your company.

So what is Reach UC? It is an app that runs on any device and provides you with all the best features of Net3 IT’s cloud PBX system anywhere you may be! With Reach UC you can continue working seamlessly straight from any modern web browser or smartphone — a portable solution to help your productivity soar!

How It Works

Using the app is incredibly easy — when someone calls your desk phone, the call also rings the app on your smartphone. See? How easy is that?

You can make calls over your cellular data or connected Wi-Fi signal. Either way, you get perfect reception anywhere you are. And you don’t have to give out your personal cell phone number. The called party will simply see your business line on the caller ID.

Even when signal strength is less-than-perfect, your calls consistently go through because the Reach UC app will let you choose to use a cellular data signal or Wi-Fi.

Reach UC Features

Flawless phone reception anywhere you need it and the freedom of mobility isn’t all Reach UC has to offer. This powerful app was built to be endlessly scalable, flexible, and reliable so that it can grow and change over time, just like your business and needs!

With Reach UC’s wide range of features and capabilities, your communication solution will always remain relevant and competitive. Our powerful app includes:

  • Easy setup and login via your cloud PBX credentials
  • Simple call transferring from your desk phone to your smartphone with one click
  • A searchable directory of your contacts with availability status icons
  • Changeable call handling rules to activate call screening or forward calls
  • The option to record calls and save the file right to your smartphone
  • Clear conference calls and video calls
  • Access to your cloud PBX voicemail
  • The ability to send and receive text messages and pictures using your business line
  • And much more!

The app can also be integrated with your other productivity apps. That way you have easy access to everything you need right when you need it.

Best of all, when you use the Reach UC app from Net3 IT, you get our most powerful solution — us! Our customer support is second to none and our experienced, responsive team will be available all day, every day to enable your business to grow, succeed, and thrive — and sound great while you do it!

Are you ready to start streamlining your communication and upgrading your productivity and mobility? Download the Reach UC app from Net3 IT today!


Are you looking for small business IT support to help take some of the weight off your shoulders? Well, you’ve come to the right place!

At Net3 IT, we understand that IT needs and support can be a daily struggle for many small business owners. Technology, computers, networks, the cloud — it’s all becoming more complex and complicated. It can quickly become too much for your untrained office employees to manage own their own. Not to mention the fact that handling all of your own IT services can take valuable attention away from where it should be: growing your own business!

If your small business uses any kind of technology to enhance operations — and we’re betting you do — you probably face a few challenges that could be solved by outsourcing your IT support. A dedicated, knowledgeable IT company can help you make sense of the various issues that come with your technology, and also help you better capitalize on the benefits, opportunities, and conveniences.

Additionally, professional IT companies often provide scalable services that will grow with you. As your business expands and changes, you’ll require different levels of support. For example, if you begin to hire more employees, you’ll need even more data, hardware, and resources. With outsourced IT support, you’ll not only have access to the equipment you need but also the knowledge and resources to solve issues that you can’t solve on your own.

Why Your Small Business Needs IT Support

Of course, you don’t need to be an IT expert to confirm that your system, software, and equipment are up-to-date and working normally, but every business is eventually going to run into problems they can’t solve.

Through the cloud and basic information sharing available on the Internet, virtual support can often ease much of the IT struggle and make it easier than ever. But it isn’t the perfect solution for everything!

Much of the time, the problems that arise within your IT services are going to be time-consuming or complicated. And you shouldn’t have to take your eyes off the prize that is your business development to troubleshoot IT challenges. Not only does outsourcing your IT save you time and energy but it also saves you money.

Additionally, with most IT plans from a responsible IT company, you only pay for the services, time, and responses you need. Unlike with an in-house team, you wouldn’t have to pay for IT needs you aren’t using. Typically, this is a huge cost-saver for businesses that simply don’t have consistent tech issues, but want access to professional, knowledgeable support in the event of a serious problem, such as a data breach or server malfunction.

How Net3 IT Can Help You

At Net3 IT, we know exactly what it takes to run a small business — and exactly what IT support can do to help you stand out.

With today’s technological advancements leveling the playing field, the right IT support and planning can help your business compete. That’s why our goal is to use our knowledge and passion for information technology to help you grow your business.

We use personalized, tailored solutions to meet your IT needs. We solve common challenges through expert consultation and strategic IT service implementation. And we offer the experience, individual support, and technical solutions that help keep your company thriving and let you do your best work. In short, we support your entire business — not just your IT needs.

If your small business is struggling with any aspect of IT or VoIP services, we’ll help you overcome those hurdles. We’ll help you implement a scalable solution that can seamlessly accommodate your present needs and future challenges through:

Let Net3 IT take some of the weight of business ownership off your shoulders through IT support. Our years of IT experience make us experts in solving problems that can’t be handled with in-house resources. Contact us today for a free IT assessment and personalized solutions.


If you aren’t already using an IT consulting company in your business strategy, you should be! In addition to providing constant IT support and extensive resources and knowledge, having a slew of knowledgable professionals at your fingertips saves you time and money. And we all know that if there’s something any small-to-midsized business needs it’s more time and money!

Whether you’ve simply outgrown your current IT setup, are looking to improve your company’s performance, or just want better tools to handle today’s technological challenges, an IT consulting company could be the very thing that takes your business to the next level.

What is IT Consulting?

Let’s start from the beginning, what even is IT consulting? Simply put, it is contracting an outside company to handle your IT needs. The goal of the field is to help companies and organizations better understand and manage their IT resources. Basically companies like Net3 IT help you learn how to best use IT to achieve your business goals!

Most of the time, IT consulting services are flexible — designed to grow with your business’s needs. Whether you’re just needing VoIP phone solutions or are interested in the more in-depth managed services, your dedicated IT provider will have a package perfect for you.

After meeting with you and discussing your business strategy and goals, your consultant will then craft a plan for your company and work with you to implement it.

The Benefits of IT Consulting to Your Business

Now for the big question that I know you’ve been dying to ask: why do I need an IT consultant? Well, even though you probably have a decent understanding of IT, you may not know it all. After all, you didn’t spend years training and hours per day dedicated to the world of IT. But the professionals within your IT company will have done just that!

Additionally, your time is already in high demand and short supply. You don’t have time to sit and troubleshoot every situation that arises. And you shouldn’t have to! You know how to run your company better than anyone, and that’s where your time and focus should be.

By hiring an IT company to manage your technology needs, you can reclaim your time and refocus on your business. But wait — there’s more! Here are just a few of the benefits of outsourcing your IT needs to a consultant.

1. Immediate Access to Resources & Knowledge

Is there something wrong with your IT services that you just can’t seem to solve? Maybe it’s more complicated than you’re used to or a larger problem? Perhaps you’re just looking for more options for your business to better use your IT. Or, are you worried you’ve overlooked potential risks within your IT strategy?

No matter what scenario you’re faced with, your IT provider will have the resources and knowledge to help you find the solution immediately. All that knowledge they’ve spent years honing can flow to you with a simple phone call.

With an outsourced consultant, you won’t have to worry about waiting on someone to be trained or a staff member to troubleshoot a potential issue. Your IT needs will be met whenever you need them by your expert team.

And, best of all, it’s not only the knowledge you’ll get to benefit from but also their latest technology and tools as well! Having this kind of access allows you to grow and maintain your business strategy as needed.

2. On-demand Support

Has your firm ever faced a server failure or a cyber-attack? Those data breaches happen often. And, unfortunately, small-to-midsized businesses are an ever-growing target. If you don’t have a disaster recovery plan in place and the ability to restore your systems, these could be detrimental.

Luckily, an IT consultant will take that burden off your shoulders and field the crisis for you. Your IT firm has the resources and the knowledge to meet a data breach head-on. They will monitor your systems and services and most of the time they will be able to catch potential risks before they become a problem. If a breach still occurs, your IT company will respond immediately — and time is crucial during a breach.

3. Increased Security & Reduced Downtime

As I said before, small and medium businesses are becoming the target of more and more cyberattacks. Increasing security should be one of the main focuses of your business if you want to be successful.

With more and more technology becoming integral to our lives and our businesses, it’s even easier for breaches to occur. You already know that having your data compromised is detrimental to your business. But, the downtime that occurs while a breach is being resolved is just as damaging.

Your IT consulting company will help you prepare for this by searching for potential risks and monitoring your systems. They will minimize the downtime with a solid strategy and a disaster recovery plan.

4. Improved Productivity

Building your business is what you do best, and that is where your focus should be. Without a dedicated IT services team in-house or a consulting team, you and your employees will be forced to take time for your daily tasks and goals and spend that learning, troubleshooting, and implementing IT.

By outsourcing your IT needs, you can avoid the time-wasting struggle and put everyone’s focus back on your business. A solid IT framework will help streamline your daily work in addition to your IT tasks. Your consulting company will handle all of the heavy-lifting and you’ll be able to regain your focus. Once you and your employees stop trying to spread themselves into IT roles, you’ll be able to watch the productivity soar.

Do you need help with IT consulting, planning, and implementation?  Schedule an assessment with us today and learn how we can help to save you better meet your business goals.


Strategic IT planning is the roadmap to success your business has been waiting for — and it could be the key to unlocking even more business growth!

Your IT strategy will be the living, evolving document that shows your team, investors, and customers how you intend to implement new strategies and achieve the goals you’ve been working toward. It will outline exactly where your strengths and weaknesses are and highlight the areas in which IT can contribute. Through strategic IT planning, a company can gain a competitive advantage by planning ahead and making the best use of the tools and technology at their disposal.

But why do you need strategic IT planning for your small business? Because it can help you identify strengths, weaknesses, and risks, help you respond to change, better communicate your intentions, and limit potential incidents — and much more! Let’s dig into the details of how strategic IT planning can help your small business.

Identifies Your Strengths and Weaknesses

A truly thorough strategic IT plan begins with a comprehensive assessment of your current strengths, weaknesses, opportunities, and potential threats. In order to determine where you want your company to be, and how to get it there, you must first establish exactly where it is. And that means identifying all the internal and external factors that can affect your IT’s ability to contribute to your company’s growth and success.

By identifying the gap between where your current IT department is and what you hope to achieve, you’ll also be able to determine what barriers are in the way of your growth and what resources you’ll need to bridge that gap.

Strategic planning is designed to help you identify your small business’s strengths and weaknesses because it is through that analysis that you’ll be able to plan your roadmap forward. It will tell you what technology you already have in place and what you need to invest in to give you a competitive edge and help you meet your business goals.

Allows You to Respond to Change

When it comes to technology, the one thing you can always rely on is change. Updates, improvements, upgrades. The list is neverending as change lives constantly around the next corner. And as a business owner, you know that those who are prepared for change are the ones best equipped to leverage it into an advantage.

Thinking about the future, preparing for the changes that are coming to the best of your ability. That’s the only way to remain successful. And strategic planning encourages just that.

From the start of your IT planning, you’ll be looking at the comprehensive picture of where you are, where you want to be, and what is standing in your way to getting there. One of the most common barriers is change, and failing to plan for it. But with strategic planning, you are better prepared for unexpected changes. This living document will be filled with processes, policies, what-ifs, and procedures to cover you in the event of that unforeseen blackout just before the conference begins or the system outage right in the middle of a holiday weekend.

Helps Better Communicate Your Intentions

Whether you are attempting to communicate with your superiors, your employees, or your customers, you need a centralized message. You need to have answers to all the questions they’ll ask, and you need to know exactly what’s in it for each of them — the biggest question on everyone’s mind.

Strategic IT planning is the perfect way to craft a high-level roadmap to your success that you can share with your team, investors, and customers. Although your strategic plan is a living document that should be constantly changing and updating, the goals and outcomes you set shouldn’t change too drastically — unless you meet them, that is! So, this gives you targeted messaging and explicit information with which to communicate your intentions.

Additionally, it serves as a good reminder to you on what your intentions were. It’s common to get buried in the details of every day, especially as a business owner. Sometimes you need a reminder of where you are going just as much as your team or customers do. With strategic IT planning, it’s right there ready for you whenever you need it!

Limits Potential Incidents

Any business owner knows that an outage or any IT downtime can be detrimental to the success of your business. In order to meet your goals and continue growing and thriving, you have to be able to reach your documents, converse with customers, process orders, track your labor, etc. Even one small incident could mean the difference between continuing to grow or shutting your doors.

Planning ahead limits the chance of such incidents. With it, you’re able to spot the flaws in your systems and processes ahead of time. When you spot your weaknesses, you’re better able to plan for them. Or better yet, solve them before they even become an issue.

Help Grow Your Small Business with Strategic IT Planning from Net3 IT

You already know that having a stable IT structure in place is vastly important in today’s technology-driven world. This roadmap will give you a detailed view of exactly where your technology stands. It’ll also show what resources you still need and how to bridge the gap to achieve your goals.

Working together with a knowledgeable managed IT services agency like Net3 IT, strategic planning can help you ensure that your IT processes are functioning as one powerful, cohesive unit. When change comes, be it an outage or employee turnover, your strategy will already be in place. This will allow you to get back up and running with minimal downtime or disconnect.

So, what are you waiting for? Contact us today to start your strategic IT planning. Let us help you create the roadmap to success your small business needs. Don’t flounder when disaster strikes. We can help you with technology assessments, IT audits, disaster recovery, and much more. Let’s start planning for your business’s future together.

Just like peanut butter and jelly, managed IT services and business growth is the perfect combination your company has been craving. Why? Because managed IT services offer your company everything you need to focus on growing and developing.

By taking the tedious, time-consuming, and sometimes overwhelming responsibilities of IT off your plate and putting them in the hands of responsive, knowledgeable professionals, you’ll not only have more time to focus on your day-to-day role and duties but also the resources to immediately respond to problems or challenges and the tools and technology to keep up with the larger, more complex competitors around you.

What is Managed IT Services?

For small- to medium-sized businesses, the demands, duties, and responsibilities of every individual are immense — and somehow always seem to keep growing! If you are trying to run your own business, manage employees, and continue to grow and expand, you probably don’t have the time to also handle IT support, field tech questions, and constantly upgrade your systems. That’s where managed IT comes in.

Managed IT services are exactly what they sound like — hiring an outside company to handle all your IT needs. Your managed services provider will be responsible for making sure your operations are running smoothly, developing IT strategies and disaster recovery plans, responding to outages, interruptions, or challenges that arise, keeping your systems and technology up-to-date, and much more.

Also, based on your own team’s comfort and familiarity with IT and general workload pressures, you may be able to implement a hybrid IT plan that gives you the freedom to choose which parts of your IT needs you’d like to be outsourced to a specialized, experienced IT firm like Net3 IT.

Whether you fully outsource every aspect of your company’s IT or just choose certain parts for your provider to oversee and implement, managed IT services are the perfect way to keep your business as competitive as it can be without putting added stress on your shoulders.

Save Time & Money Through Managed IT Services

First, outsourcing your IT to a trusted local firm is the best way to ensure that your company continues to meet its goals as efficiently as possible. While you focus on growing your business, your IT provider is in the background consistently upgrading your software, checking for vulnerabilities, preparing for outages or incidents, responding to challenges that arise, and troubleshooting problems.

Instead of spending your valuable time — or that of your employees — on researching, troubleshooting, experimenting, and buying new products or resources to try solving your company’s IT dilemmas, you’ll have experts to give you the right answer quickly and implement it for you while you continue working.

By meeting your IT needs correctly the first time, upgrading your companies efficiency, and letting you focus on your business development, managed IT services save you both time and money. And for any growing business, that’s a must-have!

Responsive, Expert IT Professionals at Your Fingertips

In addition to saving you time and money and keeping your employees focused on their own in-house projects, using managed IT services for your company means having immediate access to IT professionals when a situation arises.

Think about it this way, if your servers go down and you can’t access your company files, what do you do? Without a trained in-house team or managed services provider, you may spend hours trying to research and troubleshoot before solving the problem. However, with managed IT services, your provider will be able to quickly diagnose and solve the problem for you, minimizing your downtime while saving your files and equipment. And as every business owner knows, no downtime is good downtime for your company.

Outshine Your Competitors with Access to the Latest IT Tools & Tech

Finally, one of the largest benefits of using managed IT services is that you’ll be able to constantly have the latest technology, resources, and knowledge available to you through your provider.

You know that staying competitive is the most important way for your business to continue to grow and succeed. And with the importance we place on technology these days, keeping up with IT is the best way to stay competitive.

Bandwidth is one of the largest differences between your small or medium company and the large, complex business rivals you face. They have expert in-house IT teams ready to solve their technology needs at the drop of a hat. This means that they have less downtime and keep their focus on their business growth goals.

Well, like we just said above, you can have that too with managed IT services! But you actually get so much more than that. At companies like Net3 IT, we are filled with dedicated, knowledgeable individuals that live, sleep, and breathe information technology. If there is a new trend or tool in the industry, we learn about it. If a new service or piece of technology comes out, we have it. And when you hire us as your IT provider, you have access to everything we do — including our vast industry knowledge!

As you can see, managed IT services are the key to continued business growth in the technology-driven landscape of today. Managed IT services save your company time and money, give you immediate access to IT experts, and allow you to remain competitive by having access to the latest IT tools and technology.

Is your company still craving this heavenly combination? Contact us now for an IT assessment! We’ll be able to quickly tell you exactly how we can help your business continue to grow, expand, and excel through IT strategy and support.

Small and medium businesses often fight a number of daily obstacles that large corporations don’t have to contend with — but one way to get on the level of the big players around you is by utilizing the services of a Knoxville managed services provider (MSP).

How, you ask? No matter what challenges you’re facing, a knowledgeable, responsive IT company can help you by taking care of the day-to-day details, time-consuming IT functions, network monitoring and security, and strategic planning and disaster recovery while you focus on what matters.

Benefits of Using a Knoxville Managed Services Provider

Even if you and your in-house team have a decent grasp of your company’s IT needs, you won’t always have the time or staff to implement every task yourself. Whether it’s a lack of software, technology, specific expertise, or available work hours, there will always be something keeping you from reaching your company’s true IT potential without a dedicated, fulltime in-house team. But with a managed services provider as your partner, you’ll have access to the full power of a team of experts at your beck and call.

Additionally, you could save your company money by moving from a break/fix model to a Knoxville managed services provider because you’ll receive powerful support and a customized IT strategy designed specifically to garner a higher return on investment. Having your needs met easily, conveniently, and quickly will be well worth any initial cost. As a bonus, your employees will have their time freed up to spend on important tasks instead of IT.

An MSP Can Help With Security

Cyberattacks and infrastructure breaches are on the rise. And according to the latest Verizon study, small businesses are the target of 43% of those attacks. These are scary numbers, especially considering that about 85% of all businesses in East Tennessee are small businesses.

So, it’s no surprise that companies are increasingly searching for solutions to security problems. Luckily, your solution is available in the form of a Knoxville managed services provider.

By outsourcing strategic elements of your IT needs to a trusted IT company like Net3 IT, you’ll have experts available with the latest industry news and technology to handle any IT distress that comes your way.

Improved IT security is one of the main reasons organizations are turning to MSPs because they are able to strategically plan for and implement the latest security updates and protocols. In addition, your managed services provider will be able to assist with disaster preparedness in the event a breach does occur and help create a plan for recovery to keep you from experiencing downtime.

Strategic IT planning for breaches and recovery will provide a streamlined efficiency in the event of a disaster. Because data breaches do happen, and you need a plan in place for when they do.

With an MSP, you will have that plan ready to go — and you’ll know that it’s a thorough process created by experts. You’ll also be able to work together with your IT experts to better identify risks, gaps in processes, and potential losses. A managed services provider will not only see the risks but also areas for improvement in your IT structure and processes in the event of a breach.

Partner With Net3 IT

Disasters can — and will — strike your small business at any time. Your breach could be one of the malicious cyber-attacks mentioned above. But it could also be an error from a rushed employee. Don’t you want to have adequate resources and technology to handle an interruption when it happens? A managed services provider will offer not only that but also a strategic plan for recovery, a review of all your company’s processes, and employee training. The best way to keep your company safe during the inevitable outages is to partner with an experienced, knowledgeable IT firm.

We will help you create a strong IT infrastructure for your company to continue to grow on. With us by your side, you’ll be more equipped to adapt to the ever-evolving technological requirements for business growth. You and your team are already stretched too thin. Don’t add the pressures of planning for and implementing IT security to your plate. Trust us as your Knoxville managed services provider and we will help reduce the burden and set your company up for success — no matter what interruptions life throws your way. Contact us today for your personalized risk assessment.