Top Business Challenges Solved by VOIP

Finding and adapting to new technological solutions for your business can be hard. Choosing the wrong product could impact your projects, processes, and bottom line in catastrophic ways. Even when you pick a great product, the effort of training everyone on your team also takes time and money that you can’t afford to lose.

If you’re unsure about switching from your old telephone system, it may help to learn what top business challenges are solved by VOIP.

Keeping Your Business Connected

The first telephone was invented in 1876. The first mobile phone was produced in 1973. VOIP technology, while younger, has been around for over two decades at this point, and been proven to be an effective, efficient solution for companies all over the world. Whether your business needs are largely local or international, VOIP provides the functionality and scalability you require to get the job done.

Team Mobility

Since VOIP works over the internet, your people only need to be connected via smartphone or another mobile device. Whether they’re working from home, in the field, or at a remote site, they can stay connected with clients and other team members easily. Just as they’d have access to any mobile app or cloud storage, they can make and receive calls through VOIP.

Confusing Tech

VOIP is simple to use, with straightforward instructions for forwarding to voicemail, conferencing, and extension transfers. You’re able to answer and conduct your calls as normal. Though the VOIP data packets are sent through the internet, it sounds no different than a call over landline or mobile phone. Most people aren’t even aware that they’re on a VOIP call.

Lack of Reliability

You don’t want to drop an important call right in the middle of a consultation or conference. While VOIP’s reputation, in the beginning, was somewhat patchy, the bugs that plagued early technology have long since been solved. Today, VOIP is as dependable as your high-speed network. With Wi-Fi available nearly everywhere you are, call quality is excellent with over 99% connection uptime.

Budget Restraints

For SMBs especially, your budget for tech and IT infrastructure means you have to be careful with the resources you have. Fortunately, VOIP is an affordable, cost-effective option. You don’t necessarily have to incur upfront costs to replace the phones in your office. The monthly per-user cost (including phones) is often lower than with a traditional business telephone plan. VOIP isn’t just a solution for big companies. You can enjoy all the benefits, too, regardless of your team size.