As a business owner, in any industry, you know that your strongest asset is your ability to adapt and react to the unpredictable, but when it comes to IT being proactive is even more important. With constant changes, evolving technology, and ever-present bad actors — who are also always adapting — ready to exploit your IT weaknesses, it’s more important than ever to plan for your business’s future and the IT goals, security, and strategy you should have in place.

But how can you plan for all the new developments in a field that isn’t even in your industry? What’s the best way to make sure your company thrives and that you understand its processes and technological needs better than anyone? Start at the beginning!

We’re going back to basics and covering these important common IT terms so that you have a better understanding of what your company needs, how the hazy world of IT affects you, and how IT can help you remain competitive in your industry.

On-site IT assistance

On-site IT assistance or support is the technical help, troubleshooting, security, protocol, and more you receive at your premises, or on-site. That means that someone comes to your company, reviews your systems and network, and solves the problem or offers solutions in person. Typically complex and/or time-sensitive environments, or clients that prefer a more managed, hands-on IT service, benefit most from this style of service.

What this means for your business is that if a system or network has a problem that can’t be solved with off-site troubleshooting, Net3 IT’s trained professionals will come to your office, assess the situation, and recommend a solution.

Cloud Migration

Cloud migration is the process of moving data, information, apps, documents, or other business elements onto a network of remote servers hosted on the Internet to store, manage, and process. Basically, when you store data to the cloud, rather than to a local server or personal computer, you are securing it in the event something happens to the initial device, and making it more accessible to others. There are various types of cloud migrations, some of which are more secure than others. One common practice, for example, is to move data from a local server to a public cloud.

With Net3 IT’s Cloud Solutions, your business can take advantage of data storage and backup, content sharing, project management, and so much more through cloud services.


Voice over Internet Protocol, or VoIP, as it’s generally known, is one of the most common IT terms business should know. VoIP is the set of rules and technology that makes it possible to use the Internet for telephone or videophone communication. Basically, VoIP consolidates modern communications technologies (including telephones, smartphones, voice and video conferencing, email, and presence detection) into a single unified system.

VoIP services allow you to call anyone who has a telephone number – local, long-distance, mobile, or international through your Internet connection, and even connects your traditional phone to an adapter that allows you to access your calls from anywhere!

Network Monitoring

Network monitoring is a system that thoroughly monitors the computer network for slow, failing, vulnerable, or malfunctioning components and notifies the network administrator or assigned IT professional of problems, outages, threats or liabilities.

With Net3 IT monitoring your network, you can rest assured that any problems occurring in your systems will be caught and addressed by our trained IT professionals.

Disaster Recovery

Disaster recovery is one of the most common IT terms in today’s technology-driven world because of the growing threat of cyber-attack. It refers to the set of policies and procedures put in place to protect your company from significant effects in case of a negative event, such as a cyber-attack, natural disaster, or hardware failures. This is a set of strategies that can help restore hardware, applications, and data quickly for business continuity.

Net3 IT’s managed IT services provide firewall monitoring, intrusion detection and prevention, web content filtering, malware protection, virtual private network (VPN) connections, and remote access for off-site employees in the event of an incident.

Preparing for the future of your business means learning everything you can about the constantly shifting business landscape. And with the ever-growing dependence on technology that means knowing exactly what you need when it comes to IT services. Don’t go in blind — know exactly what you’re looking for by mastering these common IT terms and knowing what they mean for you.