Net3 IT is a leading managed service provider (MSP) based in Knoxville, Tennessee. Since 2012, we have worked with numerous companies throughout the area, providing cost-effective and high value IT services. With our hard work and dedication to our client’s success, we have become the area’s favorite managed service and IT communication solution.
Our Top Case Studies for Managed IT Service in Knoxville
Our team specializes in helping small- to medium-sized businesses find ways to improve productivity and efficiency using IT. When clients choose to work with us, we deliver the IT services they need, while also guiding them toward making the right decisions for their infrastructure. In addition, we know that every company is different, so we customize our services to fit naturally with your technology needs.
Interested in learning more about how hiring us helps businesses be more efficient and effective? We have plenty of examples to share with you. Here are just a couple of case studies that accurately demonstrate our capabilities.
Knoxville Institute of Dermatology
The Knoxville Institute of Dermatology is known for using state-of-the-art technology and advanced techniques to provide remarkable skincare results. They rely heavily on their infrastructure to keep up operations, secure patient information, and store/access files. They lacked the personnel to manage their IT on their own, so they partnered with an MSP.
The Problem
Having a company that can oversee their IT was crucial to their business as hundreds of patients could be affected by a technical problem. At a certain point, the partnership between the institute and their MSP dissolved. As a result, they were left without anyone IT-savvy enough to take care of their IT environment.
The Solution
The practice needed a provider that could step in and allow them to continue focusing on their own roles. After a period of searching, the group got in contact with Net3 IT. Seeing the shape they were in, our team got to work immediately. We did everything from assisting with general computer problems to updating their infrastructure with the latest hardware.
The Result
With an experienced and responsive IT team by their side, the Knoxville Institute of Dermatology has flourished. By taking the burden of managing their IT off of their shoulders, the practice has been able to pay more attention to their patients. This has led to an increase in positive reviews and business growth.
The Diocese of Knoxville
The Diocese of Knoxville consists of the Diocese of Knoxville, the Cathedral of the Most Sacred Heart of Jesus, Sacred Heart Cathedral School and Preschool, Catholic Charities of East TN, St. Mary’s Legacy Clinic, and other related institutions. They serve to govern, represent, and lead a number of operations across East Tennessee. This includes 51 parishes, 10 Catholic schools, and St. Mary’s Legacy Foundation.
With so much under their belt, it’s easy to see how pivotal communication is to the Diocese’s success. Knowing this, the organization needed a reliable solution that could keep up with their goals for expansion.
The Problem
As consistent communication between facilities was growing increasingly difficult, the Diocese began searching for solutions. They had internal staff, but they were constantly overwhelmed. Initially, the Diocese found a local IT provider, but quickly realized their new partner wouldn’t be able to deliver the support they needed at the pace they desired. The Diocese required a company that could scale their services along with their outstanding growth with a constant eye on value and costs.
The Solution
The Diocese’s quest for a reliable IT provider eventually led them to Net3 IT. With our experience and skills, we were able to give the Diocese exactly what they were looking for. From managing their email servers to phone systems, our team created a communication solution they could use 24/7. We also helped them with key application upgrades and their Enterprise Resource Planning system conversion. If they ever needed help with troubleshooting, our consultants were right there to provide assistance.
The Result
When we became the Diocese of Knoxville’s MSP, they gained access to smooth and seamless communication services. We’re happy to say they are one of Net3 IT’s long-time, devoted partners. Through our service, we have helped the Diocese expand their communication and grow beyond expectations.
Take Your Business Further With Net3 IT
At Net3 IT, we care about our clients and we want to see you succeed. As your partner, we consider your goals to be our goals. That’s why we always go above and beyond to ensure your IT is where it needs to be to help you reach your business objectives.
Contact us today to learn more about the comprehensive services we offer.
