For your business, you need practical, no-nonsense solutions that keep your team productive without further complicating important processes. But when do you know it’s time to leave behind trusted, though somewhat dated, technology for something newer and more powerful? If you’re debating VoIP vs landline for business, you’ll want to compare the pros and cons for both.

About VoIP

Voice over Internet Protocol (VoIP) converts voice or analog calls into data packets that are then sent over the internet. VoIP services allow you to call landlines and mobile phones as easily as you would with a traditional telephone. Today, VoIP is a popular, widespread, and dependable technology. You only need a high-speed internet connection to make calls from anywhere, whether it’s at the office, at home, on the road, or at a client site.

VoIP vs. Landline for Business

Compared to an extensive landline system, VoIP is generally cheaper, both in setup and in monthly/yearly fees. VoIP is a great alternative to landlines for SMBs because it can help to free up much-needed budget for other projects. It’s also easy to scale up or down, depending on the needs of your business, and offers a range of features to optimize the experience.

VoIP calls are crystal clear and indistinguishable from landline phone calls, with 99.9% uptime. It does, however, require a high-speed connection. Therefore, if your office is located in a rural area without stable internet or is prone to power outages, it may not be as effective a solution for you. If your team regularly has to work from home or take calls while on the road or on-site with a client, the accessibility and mobility of VoIP make it more convenient.

Switching to VoIP

Once you’ve decided to move on from a traditional landline system, it’s easy to set up your office for a VoIP phone system. And with the help of a trusted and experienced managed services provider, it’s even simpler. An MSP like Net3 IT can work with you every step of the way, from decision-making to installation and training.

Equipment
VoIP doesn’t require a lot of hardware. You can make calls from your computer, VoIP phone, or mobile device. Some traditional telephones can even be set up with a specialized adapter.

Setup
Your MSP can ensure that VoIP is working once the new phones or adapters are installed. They’ll also provide instruction on making calls, navigating menu options, and using VoIP via mobile.

Support
In the event you need an upgrade or help with a technical issue, your MSP can provide the necessary troubleshooting and implementation assistance.

When it comes to VoIP vs landline phones, the pros for VoIP are obvious. VoIP systems are more reliable, accessible, and convenient, as well as affordable!

If you still have questions about VoIP vs landline for business, Net3 IT can help. We’ve been one of the most trusted tech companies in Knoxville, TN for years and understand the challenges local businesses face. Contact us to set up a consultation.