
Net3 IT is well known throughout Knoxville, Tennessee, for robust IT services. Founded in 2012, we help companies reach their goals by aligning and optimizing their infrastructure to support their operations and maximize efficiency. We take pride in being our clients’ IT partner, and we work closely with them to implement solutions that make sense for their business. But what exactly makes our managed IT services special?
What Are Managed IT Services?
Before we get into how our managed IT services differ from the rest, we should probably explain what those services are. Managed IT is a third-party offering that was developed in response to the corporate need for smarter technology solutions. The previous model, known as break/fix, took a reactive approach that often led to avoidable downtime. This was unacceptable for most organizations, as downtime often results in lost revenue.
The managed services model, on the other hand, is a proactive kind of IT support that allows you to offload your infrastructure needs onto a third party. Acting as your outsourced IT department, your vendor provides ongoing technology assistance that can range from network monitoring and maintenance to strategic planning and cybersecurity. Since this service is ongoing, the managed services provider (MSP) can identify and fix issues before they become huge problems down the road.
Why You Need Managed IT Services
As your relationship with technology grows, so too does your need for a reliable IT environment. However, your hardware and software become less efficient and secure as time goes on. The only way to keep your technology in good condition is through proper management. IT management takes a lot of time, effort, and resources that most small and medium-sized businesses don’t have.
Managed IT services are designed to take the burden of management off your staff. Instead, the experts we provide handle everything for you. We devote our full attention to maintaining your network and devices so you can continue to work worry free. With your IT needs taken care of, you can focus on more important matters like growing your company.
What Is Included in Managed Services From Net3?
Since the beginning, the Net3 team has worked hard to deliver high-quality IT services that meet every need. To achieve this, we offer a robust collection of solutions that can all be customized to the unique demands of each client we serve. When you partner with us, you gain access to services like:
Network Management
Your network consists of various moving parts, including servers, data storage, firewalls, routers, switches, and more. Keeping your network optimized can be a tall task. With managed network services, some or all of your network resources are handled by our experts. This allows you to source the infrastructure, software, and technical support services that are essential to accomplishing your business initiatives.
Remote Workstation Management
With our remote workstation management services, our team takes care of the upkeep of your devices for you. We make sure all of your hardware is running on the latest version of your operating system. In addition, we install patches as soon as they are released, provide support as needed, and update your security so you can stay protected.
Compliance
If your organization operates in an industry with cybersecurity requirements, then you need a solution that can make compliance easy. Net3 IT works with auditors to help you find and address compliance issues within your infrastructure. If improvements can be made, we’ll help you implement them.
Managed Security
Tough cybersecurity is becoming more important by the day. Net3 understands how essential it is to keep sensitive information safe from prying eyes. That’s why we offer a managed security solution that involves a wide variety of measures to bolster your cybersecurity posture, so you can focus on your work with greater peace of mind.
What Makes Net3 Special?
Over the years, Net3 has become the authority on business information technology throughout Knoxville, Tennessee. We’ve earned this reputation thanks to our knowledgeable team of technicians, consultants, and C-level executives. Compared to most other MSPs, we not only provide a higher level of support, but we are also more experienced.
In fact, all of our executives have chief information officer (CIO)–level experience. We leverage their knowledge to offer top-tier IT consultation that enhances your workflows. As your partner, we are fully dedicated to your company’s success and making sure you never have to stress about your IT again.
What Are the Benefits of Managed Services From Net3?
By choosing Net3 IT as your IT provider, you’ll experience benefits like:
- Cost Savings: Managed IT services do everything an internal IT department can do, but at a fraction of the price.
- Access to Experts: Net3’s team consists of industry professionals with a wide range of knowledge and skills that allow them to handle any technical challenge.
- Enhanced Security: Net3 specializes in network security and can help you implement a cybersecurity strategy that fixes the vulnerabilities in your network.
- Reliability: We work hard to prevent network interruptions from interfering with your operations.
- IT Alignment: We align your IT environment with your business goals so your employees can work more efficiently.
Improve Your Business With Net3
Our services go beyond our managed IT offerings. From cloud solutions to voice over internet protocol services, we can enhance the capabilities of your business. Contact us today to learn how we can improve your infrastructure.

About Us
Since 2012, Net3 IT has offered enterprise-level IT experience and industry knowledge to help Knoxville businesses make the right decisions. We are committed to our customers’ success by providing cost-effective, high-value IT services, VOIP phone services, and strategic consulting.